Published on December 1, 2025

Indonesia’s tourism industry is booming, but the country’s traditional paper‑based border procedures have often led to long queues and confusion. To modernise its immigration system and improve public health surveillance, the government began introducing digital solutions throughout 2024 and 2025. A new digital arrival card and updated visa‑on‑arrival rules were rolled out to make entry smoother for international visitors, particularly those travelling to Bali. These reforms follow global trends in digitising border controls and draw on health protocols adopted during the COVID‑19 pandemic. The government hopes the new digital platform will cut wait times at airports and enhance security as visitor numbers rise.
The centrepiece of these reforms is the All Indonesia digital declaration platform. Under official policy, passengers entering through major airports like Jakarta’s Soekarno‑Hatta, Surabaya’s Juanda, Bali’s Ngurah Rai or ports in Batam must complete a single online form[1]. The form consolidates immigration, customs and health declarations, replacing multiple paper cards. Travellers submit the form up to three days before departure and receive a QR code to be scanned upon arrival[1]. This streamlined process eliminates the need for a separate electronic customs declaration and allows authorities to collect health data to detect potential outbreaks[2]. Passengers also use the same portal to declare goods requiring inspection, such as food or plant products, which helps quarantine officials process arrivals efficiently[2].
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Completing the digital arrival card is mandatory for everyone, regardless of visa category. The immigration website stresses that travellers must submit the card within three days of travel[3]. Families can submit group applications and track them online[4]. The government also offers golden visas for investors and bridging stay permits for people transitioning between visa categories[5].
Many foreign nationals can obtain a VoA on arrival or apply online for an e‑VOA. The fee is around IDR 500 000[6]. Applicants need a passport valid for six months and proof of onward travel[6]. The visa allows a 30‑day stay with one possible extension and covers tourism, business, official visits, procurement and transit[7]. Some activities, such as attending official events, may require additional documentation[8].
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More than eighty countries across Europe, Asia, Oceania and the Americas are eligible for the VoA or e‑VOA programme[9]. Nationals of certain ASEAN states are visa‑exempt for up to 30 days but cannot extend their stay[10]. VoA/e‑VOA holders may enter through major international airports and designated seaports or land crossings[11][12]. Eligibility lists and entry points can change, so travellers should confirm current requirements before departure.
In addition to visa fees, the provincial government of Bali collects a tourism levy of IDR 150 000 from each international visitor[13]. Advisories instruct travellers to pay this levy online through the government‑run Love Bali website or mobile app before arrival[14]. The levy supports cultural and environmental projects on the island.
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To make the most of Indonesia’s new entry system, prospective visitors should follow a few key steps:
Indonesia’s adoption of digital immigration systems underscores its commitment to efficient, safe and sustainable tourism. The All Indonesia platform integrates customs, immigration and health declarations, replacing paper forms and enabling authorities to collect critical information ahead of arrival[16]. Clearer rules for visas on arrival and e‑VOAs—along with options like golden visas—provide flexibility and appeal to a range of travellers[6][5]. Meanwhile, Bali’s tourism levy channels funds to cultural and environmental projects[13]. By planning ahead, submitting digital forms and paying required fees, visitors can ensure a smooth entry and focus on enjoying the island’s unique culture and natural beauty.
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Monday, December 1, 2025
Monday, December 1, 2025
Monday, December 1, 2025
Monday, December 1, 2025
Monday, December 1, 2025
Monday, December 1, 2025