BaxterStorey Wins Prestigious Gold Standard for Excellence in Workplace Learning

Published on November 21, 2025

BaxterStorey has received Gold Standard Accreditation by the LPI. One of the greatest hospitality companies in the business, this award showcases BaxterStorey’s great investments towards learning in the workplace and the great efforts towards continuing helping employees grow and learn. Reaching this status, Gold Standard, is very difficult and requires significant work efforts. The extensive demands presented by LPI requires great work to achieve this prestige.

Achieving Gold in First Assessment Cycle
Typically, organisations receive the Gold Standard status in their second year of assessment, but BaxterStorey surpassed expectations by achieving this distinction on its very first attempt. This accomplishment positions the company among the elite in workplace learning and development, validating their strategic approach and the impact of their learning programmes.

Rigorously Evaluated on Key Areas
The Gold Standard Accreditation process covers six critical areas that reflect the effectiveness of a company’s learning strategy. These include strategic alignment, learner experience, and the measurable business impact of learning initiatives. BaxterStorey’s exceptional performance across these areas proved their ability to deliver a learning experience that truly benefits their workforce.

Case Studies Demonstrating Success
A significant part of the accreditation process involved BaxterStorey presenting two client-endorsed case studies. These case studies showcased the company’s innovative approach to learning and development. One such initiative, the “Belonging at BaxterStorey” programme, is an eLearning platform that focuses on embedding principles of equity, diversity, inclusion, and belonging (EDIB) throughout the employee experience. From the very first day of onboarding, employees are introduced to these vital values, ensuring they are integrated into the company culture from the start.

Investing in People and Growth
BaxterStorey has always placed a strong emphasis on the growth and development of its people. This year, the company’s Learning & Development (L&D) team reported a remarkable 110% increase in the number of in-person workshops offered to employees. These workshops, rising from 56 in 2024 to 118 in 2025, have enabled the company to meet the diverse learning needs of its workforce. This surge in learning opportunities reflects BaxterStorey’s ongoing commitment to personal and professional growth, ensuring that employees are equipped with the skills and confidence they need to succeed.

Supporting 10,000 Employees Across 1,000 Locations
BaxterStorey’s commitment to learning and development is reflected in its vast workforce, consisting of 10,000 employees spread across 1,000 locations. With such a large and geographically dispersed team, the company’s ability to provide consistent, high-quality learning opportunities is a key factor in its continued success. By offering tailored learning experiences that meet the unique needs of diverse employees, BaxterStorey continues to thrive in an increasingly competitive market.

The Role of Leadership in Learning and Development
The success of BaxterStorey’s learning initiatives can be largely attributed to the visionary leadership of its Learning & Development team. Under the guidance of Hannah Carter, the L&D team has continually pushed boundaries to create impactful learning journeys for employees. This focus on growth, curiosity, and skill-building has been central to the company’s workplace culture, fostering an environment where employees feel supported and encouraged to reach their full potential.

A Global Benchmark for Learning Excellence
The Learning Performance Institute (LPI), the body responsible for awarding the Gold Standard Accreditation, is a globally recognised organisation that sets the benchmark for learning excellence. BaxterStorey’s achievement not only demonstrates its commitment to employee development but also positions the company as a leader in workplace learning strategies. By aligning learning initiatives with business goals and providing measurable outcomes, BaxterStorey exemplifies best practices in the industry.

The Future of Workplace Learning at BaxterStorey
Looking ahead, BaxterStorey remains dedicated to evolving its learning strategies to meet the growing demands of its employees and the marketplace. With continued investment in educational programmes, innovative learning platforms, and a focus on employee well-being, the company is poised for continued success. The Gold Standard Accreditation is just the beginning of a new chapter in BaxterStorey’s journey towards excellence in workplace learning.

Guide for Travellers to BaxterStorey’s Locations
BaxterStorey works in 1000 different places doing different types of food service and hospitality services. Travelling to these places, guests can enjoy high-level service quality as company really cares about the training and development of their staff. BaxterStorey guarantees to provide nice and engaging service for their guests on business and/ or leisure trips, no matter the place.

For more accurate and detailed information about the different companies places and their service, you can check BaxterStorey official webpage for the most accurate info.