Bolton White Hotels partner with IDS Next for elevated service standards

Thursday, December 7, 2023

Bolton White Group, a prominent hospitality brand known for its commitment to service excellence in Africa, has entered into a strategic partnership with IDS Next, a leader in hospitality technology. This collaboration leverages IDS Next’s advanced FortuneNext 7.0 Hotel ERP to elevate the standard of service across the group’s properties.

Among the three establishments benefiting from IDS Next’s Enterprise Resource Planning solution are Johnwood Hotel (recipient of the esteemed World Luxury Hotel Awards 2023 in categories such as Luxury New Hotel – Africa, New Luxury Hotel – Nigeria, and Luxury City Hotel – Nigeria), Bolton White Hotel, and Bolton White Hotel Apartments.

Situated in the heart of Abuja, Nigeria’s capital, the Bolton White Hotel Group features multiple luxurious properties designed for an exceptional stay and has ambitious expansion plans across Africa. The incorporation of modern technology and innovative solutions underscores the group’s dedication to enhancing the guest experience and continual pursuit of excellence.

The integration of IDS Next’s FortuneNext 7.0 hotel ERP solution represents a significant technological milestone for the hotel group. This all-encompassing ERP system streamlines operations across various departments, offering 13 integrated operational modules for both front and back-office functions.

Rakesh Hurrychurn, the Group General Manager of Bolton White Hotels, emphasized, “You need knowledge, not emotions, to make critical business decisions, and IDS Next has been very resourceful in setting that standard in terms of service delivery at our properties.”

Rajesh Yadav, Chief Revenue Officer at IDS Next, added, “As a company dedicated to enhancing hospitality industry standards, IDS Next is proud to be the tech partner for Bolton White Group, supporting their mission of service excellence.”

The adoption of IDS Next hotel solutions underscores Bolton White Group’s commitment to staying at the forefront of technological innovation in the hospitality industry. FortuneNext 7.0 aims to create the ultimate guest journey, enhance workflows, and solidify Bolton White Hotel’s position as a premier hospitality destination.

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