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Ryanair Urges EU Action After Greece ATC Failure Disrupts Thousands of Air Travellers

Ryanair

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Ryanair, Europe’s largest low-cost airline, is pressuring the European Union to bring forward updates to the regional air traffic control system. This call comes following the disruption of more than 37 Ryanair flights as a result of thousands of stranded passengers caused by major ATC equipment failure in Greece. Greek airspace had been severely impacted by the failure, and it disrupted 7,000 passengers. It also illustrated the extensive failures in operational control and outdated infrastructure.

The airline said the latest breakdown represents the fourth major ATC failure recorded in Greece over the past year, raising fresh concerns about the reliability and investment levels of the country’s aviation infrastructure. Ryanair claimed that passengers and airlines are facing increasing ATC charges despite receiving a declining level of service due to outdated systems and repeated operational failures.

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Greece is one of Europe’s most important tourism markets, welcoming millions of visitors through its airports every year. However, continued air traffic management problems are creating uncertainty for travellers and adding pressure on airlines operating in the region. Ryanair stated that the situation has reached a point where parts of the aviation industry have contributed towards replacing essential ATC equipment that should have been supported through government investment.

The airline also criticised the broader European approach to air traffic management, arguing that repeated failures across the continent demonstrate the need for stronger accountability and structural improvements. It said that while airlines, airports and passengers face strict performance expectations, ATC providers have avoided similar levels of scrutiny despite ongoing disruptions.

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Ryanair is calling on the European Commission to accelerate long-awaited reforms and establish a more efficient, reliable and modern ATC network across Europe. The airline stressed that travellers need an air traffic control system supported by adequate funding, updated technology and sufficient staffing to prevent future disruptions and protect the smooth operation of European air travel.

Ryanair Chief Operations Officer, Neal McMahon said:

“Yesterday’s Greek ATC system failure is yet another unacceptable and unavoidable ATC disruption that has caused delays of up to 3 hours to 37 Ryanair flights and almost 7,000 Ryanair passengers. This is now the fourth major Greek ATC system failure in the last 12 months. Passengers and airlines continue to pay higher ATC charges every year, yet the service they receive gets worse and worse.

Greece is one of the busiest destinations which passengers fly to/from this peak summer and yet its ATC service remains utterly unprepared to deliver a resilient operation as proven by their repeated equipment failures causing widespread disruption to thousands of passengers.

Ursula von der Leyen’s Commission repeatedly promises competitiveness and efficiency, but there is nothing competitive or efficient about repeated ATC failures which unnecessarily disrupt thousands of passengers.

The EU Commission must urgently intervene, force reform of Europe’s failing ATC system and hold those responsible accountable. Europe’s passengers have had enough.”

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