Center Joins Forces with Direct Travel to Revolutionize Corporate Travel Management

Wednesday, April 3, 2024

Center, a leading software company specializing in modernizing expense management, has announced its collaboration with Direct Travel, a renowned leader in corporate travel management. Recently acquired by an investment group led by Steve Singh, Managing Director at Madrona and the founder and former Chairman & CEO of Concur, Direct Travel has chosen Center as a crucial component of its new, advanced integrated travel technology stack. This decision comes as Direct Travel embarks on a mission to establish the global benchmark for The Perfect Trip.

The combined efforts of Center, Travel-as-a-Service platform Spotnana, and group meetings and events platform Troop will provide Direct Travel customers with a seamlessly integrated solution.

Direct Travel boasts a clientele of over 4,500 mid-market and enterprise clients, solidifying its position as a top-tier travel management company known for delivering exceptional customer experiences. Committed to meeting the evolving needs of its customers, Direct Travel plans to incorporate its own AI-driven innovations into this new technology stack, aiming to redefine The Perfect Trip globally. This initiative will offer significantly enhanced value to business travelers, their employers, and the travel providers they rely on.

“Today marks a pivotal moment in our journey to redefine corporate travel,” said Steve Singh, Executive Chairman of Direct Travel. “Center empowers our customers to holistically manage their travel and expense programs and is an integral part of providing “The Perfect Trip” to business travelers.”

By combining Center’s innovative card-first, integrated travel and expense solution with Direct Travel’s unparalleled customer service, mid-market customers can expect a new era of tech-driven travel excellence. Center’s unique card-centric approach offers real-time visibility into travel expenses, both within and outside of the program, empowering Travel Management Companies (TMCs) and Travel Managers to address longstanding pain points such as limited inventory, cumbersome processes, high ownership costs, and inconsistent customer support.

In the long run, the Direct Travel Platform will evolve to incorporate enhanced capabilities that facilitate novel travel experiences. Center will serve as a cornerstone of this modern technology stack, seamlessly integrating travel, expense management, and events. This comprehensive solution is tailored for corporate travel leaders committed to delivering the premium “Perfect Trip” experience to their employees.

“Gaps in the corporate travel booking and expensing experience have plagued companies for years, leading to unintended spend leakage, dissatisfied employees, and ineffective policy management,” said Naveen Singh, CEO of Center. “Our integration with the Direct Travel technology platform will make an indelible impact on how employees experience corporate travel with enriched inventory and seamless experiences, further streamlining how businesses manage travel spend while ensuring total visibility and control for finance teams.”

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