Diversity, Inclusion, and Employee Growth Lead Momentus Hotels & Resorts to Victory at Singapore Business Review Awards 2025 – A Game-Changer for Singapore’s Hospitality Industry

Published on November 21, 2025

In an era where inclusivity and employee well-being are pivotal to the success of businesses, Momentus Hotels & Resorts has emerged as a trailblazer in the hospitality industry. The company’s innovative and people-first approach has earned it the prestigious Diversity & Inclusion Initiative of the Year Award at the Singapore Business Review Management Excellence Awards 2025. Founded in Singapore in 2022, Momentus Hotels & Resorts has built a reputation for its commitment to fostering a culture where employees from all walks of life are welcomed, respected, and given equal opportunities for growth. From its flagship property, Momentus Hotel Alexandra, the company has worked relentlessly to ensure its mission of diversity is ingrained in every facet of its operations.

Building a Foundation of Inclusivity in Hospitality

Momentus Hotels & Resorts was born with a vision to transform the hospitality sector, not just in terms of service, but by creating an inclusive and empowering work environment. Recognising the importance of diversity, the company focuses on inclusive hiring practices that prioritise equal access to opportunities for individuals from different backgrounds. The collaboration with local organisations like SG Enable, SPD, and the Yellow Ribbon Project has been instrumental in creating a robust framework that ensures a diverse workforce that mirrors the diverse society it serves. This initiative has seen a notable increase in representation across various roles within the company, setting a benchmark for other hospitality establishments in Singapore.

Cultural Visibility and Employee Engagement

At Momentus Hotels & Resorts, inclusivity goes beyond just hiring practices—it extends into the very culture of the company. The cultural visibility integrated into the daily operations of the hotel is a testament to this. From celebrating International Women’s Day to observing national and personal holidays, Momentus creates a work environment where every employee feels seen and valued. Multilingual greetings and inclusive messaging further nurture a workplace where cultural differences are celebrated, and everyone can feel a sense of belonging.

Additionally, Momentus has implemented several employee well-being initiatives, such as Chillax Rooms, open-door dialogues with management, and regular Town Halls. These initiatives have strengthened the bond between employees and leadership, creating a dynamic, open environment that fosters feedback and responsive policy development.

Innovation from the Ground Up: Empowering Employees

One of the standout features of Momentus Hotels & Resorts is its belief in bottom-up innovation. Rather than relying solely on top-down directives, the company has created a platform for frontline employees to voice their ideas and implement practical solutions. This has fostered a sense of ownership among staff, encouraging them to contribute to the hotel’s ongoing success and innovation. The company’s Innovation Committee plays a pivotal role in ensuring that every voice is heard, with practical ideas being actioned to improve both service and operations.

The Momentus Aspire Xellence Programme is another initiative designed to empower employees. This programme promotes cross-department mobility, enabling employees to explore different roles within the company. Additionally, the Momentus Management and Leadership Programmes prepare mid-level team members for senior positions, creating a clear pathway for career progression. These initiatives demonstrate the company’s commitment to not only fostering inclusivity but also enabling employees to thrive within the organisation.

Benefits that Drive Employee Satisfaction and Retention

Momentus Hotels & Resorts goes above and beyond in recognising and rewarding its employees’ efforts. The company’s retention strategy includes several initiatives that enhance employee satisfaction. For instance, Celebration Leave gives employees time off to celebrate important life milestones, while the Welcome Back Bonuses for returning interns help foster a continuous connection with past talent. The Momentus Star Awards serve as a spotlight for employees who exemplify excellence, ensuring that high performers are not only recognised but also celebrated for their contributions to the company’s success.

Additionally, the company’s collaboration with Workforce Singapore’s Career Conversion Programme allows for flexible job redesigns, which is particularly beneficial for employees seeking to pivot within the tourism and hospitality sectors. This initiative ensures that employees can maintain career continuity even when their roles evolve or change.

What Can Travelers Expect from Momentus Hotels & Resorts?

For travelers seeking a unique experience, Momentus Hotels & Resorts promises not just exceptional hospitality but also a company that values diversity and inclusion in its staff, ensuring that guests interact with a team that is as diverse as the world itself. Whether staying at the flagship Momentus Hotel Alexandra or exploring other properties, visitors can expect an atmosphere where inclusivity is woven into every aspect of the service.

In addition to outstanding service, the company’s emphasis on employee well-being translates into a higher level of guest satisfaction. A happy and empowered workforce often leads to more engaging and personalised interactions, ensuring that every guest feels welcome and cared for.

The Future of Inclusivity in Singapore’s Hospitality Industry

Momentus Hotels & Resorts’ win at the Singapore Business Review Management Excellence Awards 2025 highlights the growing importance of diversity, inclusion, and employee well-being in the hospitality industry. As the company continues to expand and innovate, it sets a strong example for other businesses in Singapore and beyond, demonstrating that a people-first approach is not only good for employees but also for business.