Published on : Thursday, March 8, 2018
She will oversee the continued digital transformation benefiting the guests and team members of the world’s most hospitable company.
Jon Witter, chief customer officer at Hilton stated that she is the best leader in the industry and with Noelle at the helm the group was excited to embark in the next chapter for digital and mobile transformation.
From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton is leading the way with game-changing technologies.
Eder has a cross section of business acumen, deep technical knowledge and customer-facing experience and as a chief card customer experience officer at Capital One Financial, she was responsible for leading the digital transformation of the company’s customer experience for the $15 billion credit card business.
She had spent nine years at Intuit and most recently as senior vice president and chief customer care officer and during tenure she led one of the largest technology platform transformations in the company and developed their Customer Care strategy.