Edmonton International Airport’s New Partnership with LAZ Parking Enhances Traveler Experience

Published on June 1, 2024

LAZ Parking, the largest and fastest-growing privately owned parking operator in the United States, is thrilled to announce that it has secured a contract to manage parking services at Edmonton International Airport (YEG). This contract represents LAZ’s first venture into the Canadian market, bringing its top-tier services to Canadian clients and extending its people-first philosophy to new team members.

“We are thrilled to have been selected by Edmonton International Airport to oversee parking services at this busy international hub of passenger and cargo air traffic,” said Alan Lazowski, Chairman and CEO of LAZ Parking. “Breaking into the Canadian market is both an acknowledgment of our reputation for providing superior, best-in-class services to customers and clients and an opportunity to bring that same high level of service to the first of what we hope will be many new customers and clients in Canada.”

As part of the agreement, LAZ will oversee self-parking and valet services, as well as ground transportation and shuttle services at the airport. Edmonton International Airport, with more than 10,000 parking spaces, is Canada’s fifth-busiest airport by passenger traffic and the largest by land area. Located 8 miles south of Edmonton, Alberta’s provincial capital, the airport offers non-stop service to over 50 destinations, including major cities in Canada, the United States, Mexico, the Caribbean, Central America, and Europe. In 2023, YEG served 7.5 million passengers and continues to be a hub for Western and Northern Canada.

“We are thrilled to welcome LAZ Parking to our airport ecosystem. Their innovative solutions and proven customer service align with our commitment to providing the best possible passenger experience,” said Carmen Donnelly, Vice President of Passenger Experience and Terminal Operations at Edmonton International Airport (YEG). “Parking is an important part of the travel journey at YEG, and it’s our goal to make this process as convenient and seamless as possible.”

LAZ founding partner Jeff Karp expressed excitement about the new partnership and the opportunity to enhance service delivery and technology solutions at the Edmonton Airport. “The YEG team has developed an impressive parking and transportation operation with a variety of products and services available for travelers in the Edmonton region,” he said. “By selecting LAZ as the new service provider, the airport is well positioned for future growth as our two organizations collaborate to introduce new technological innovations that further enhance the traveling experience.”

YEG is now part of a growing list of airport clients in the United States that benefit from LAZ Parking’s comprehensive services both inside and outside the terminal. LAZ Airport Services aims to maximize annual operating revenues and minimize costs while delivering exceptional customer service to airport visitors and passengers. Their services include parking management, shuttle bus transportation, valet services, a 24/7 customer care call center, ground transportation and curbside management, business intelligence, data analytics, and more.

“At LAZ, we take pride in providing airport customers and clients with the most convenient, seamless parking and ground transportation experience by offering cutting-edge technology and parking solutions second to none in the business,” said Rick Ingram, Vice President of Airport Services for LAZ. “This contract is a validation of our many years of hard work and the trust that Edmonton International Airport has placed in LAZ to serve its customers. We are honored by this new partnership and excited to now be able to offer superior parking services to clients and customers in Canada.”