Embassy Suites by Hilton Birmingham Welcomes Brandon Claypool as the New General Manager

Published on December 17, 2025

Embassy Suites by Hilton Birmingham has announced the appointment of Brandon Claypool as the new general manager for its recently renovated 242-room, all-suite property. This newly redesigned hotel blends Southern warmth with contemporary comfort, offering an elevated experience to its guests. With over 27 years of expertise in hotel operations and management, Claypool’s leadership promises to further enhance the quality of service and guest satisfaction at the property.

Brandon Claypool’s Extensive Experience in Hospitality Management

Brandon Claypool brings a wealth of experience to his new role at Embassy Suites by Hilton Birmingham. His career spans several high-demand markets, including California, Hawaii, Miami, the U.S. Virgin Islands and now Birmingham. Over the years, Claypool has demonstrated a strong ability to lead diverse teams, improve operational revenue and enhance guest experiences, which have been the hallmark of his professional journey. His extensive experience in managing luxury and high-profile hotels has established him as a prominent figure in the hospitality industry.

Prior to joining Embassy Suites by Hilton Birmingham, Claypool held several key positions in some of the world’s most prestigious hotels. As Task Force Complex Hotel Manager at DoubleTree by Hilton Hotel San Jose and Juniper Hotel Cupertino, Curio Collection by Hilton, Claypool played an integral role in driving operational success. He also held director-level positions at renowned hotels such as The Ritz Carlton South Beach, The Ritz Carlton St. Thomas and Hilton Waikoloa Village. In these roles, Claypool consistently delivered outstanding service and ensured that guests received exceptional experiences, aligning with Hilton’s high standards of hospitality.

Key Responsibilities at Embassy Suites by Hilton Birmingham

In his new position, Claypool will oversee all aspects of the hotel’s operations, ensuring that every department, from guest services to staff management, runs smoothly. With a focus on strategic planning, Claypool’s leadership will be instrumental in fostering a welcoming environment that guests will find both comfortable and memorable. His ability to manage large teams and operations effectively is expected to bring fresh perspectives to the hotel’s day-to-day management and long-term goals.

His role also includes maintaining the hotel’s reputation for excellent customer service, an aspect that has always been a priority at Embassy Suites by Hilton Birmingham. Claypool will ensure that guests experience the exceptional Southern hospitality that the hotel is known for while maintaining the contemporary comforts that today’s travelers expect.

A Commitment to Excellence in Hospitality

Claypool’s dedication to excellence in hospitality is evident in his qualifications and professional development. He holds a prestigious Hospitality Management Certificate from Cornell University, one of the world’s leading institutions in the field. This certification underscores his commitment to upholding the highest standards of service and leadership. Additionally, Claypool has completed Hilton’s GM Academy program, further solidifying his expertise in hotel management and his capacity to lead the hotel with strategic foresight.

Hilton’s GM Academy is renowned for providing top-tier training to general managers, equipping them with the skills and knowledge necessary to drive operational success. Claypool’s completion of this program reflects his focus on continual learning and his unwavering commitment to ensuring that Embassy Suites by Hilton Birmingham remains a premier choice for guests visiting the city.

The Future of Embassy Suites by Hilton Birmingham

With the appointment of Brandon Claypool as general manager, Embassy Suites by Hilton Birmingham is poised for continued success. His vast experience in hospitality management, combined with his proven track record of improving operational performance, will undoubtedly contribute to the hotel’s growth and reputation. Under his leadership, the hotel is set to strengthen its position as a leading destination in Birmingham, offering both business and leisure travelers an unforgettable stay.