Emirates Leads the Way in Accessible Travel with Innovative ‘Travel Rehearsal’ in Bali

Published on February 22, 2026

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Emirates has extended its commitment to accessible travel by introducing its “Travel Rehearsal” programme in Denpasar, Bali, which helps people with neurodiversity and sensory sensitivities to travel more comfortably and predictably to their destinations. The programme exists as a component of Emirates’ Accessible Travel for All initiative, which provides support to passengers who require special assistance throughout their airport and flight experience.

Bali Hosts Groundbreaking Accessible Travel Event

On February 18, 2026, Emirates hosted its first Travel Rehearsal event at Denpasar International Airport (DPS), marking a milestone for inclusive travel in Indonesia. A group of 17 participants, including eight children with autism, experienced a guided simulation of the air travel process. These children, along with their guardians and teachers, took part in an immersive walkthrough designed to reduce anxiety and build confidence before real-life travel.

The Travel Rehearsal guided participants through each stage of the journey, from check-in to boarding, in-flight experiences, and arrival procedures, including immigration and baggage claim. The initiative helps passengers, especially those with autism or sensory sensitivities—familiarise themselves with the bustling airport environment, reducing sensory overload and alleviating potential stressors associated with the travel process.

A Model for Global Expansion: From Dubai to Bali

Originally launched in Dubai in 2024, the Travel Rehearsal programme was designed to address the growing need for accessible travel experiences. After its success in Dubai, the initiative spread to various global destinations, including Barcelona, Brisbane, Manila, Madrid, Toronto, and now, Denpasar, marking the expansion of inclusive travel services to a diverse range of travellers worldwide.

The programme, which has already helped many neurodiverse children and their families prepare for air travel, provides a safe and structured way for them to engage with every step of the process. This initiative is part of a series of efforts by Emirates to make air travel more inclusive, moving beyond basic assistance to offering pre-travel preparation that ensures every step is predictable and manageable.

Training Staff for Inclusivity and Sensitivity

More than 30,000 Emirates cabin crew and ground staff have undergone specialised training in autism awareness, sensory sensitivities, and appropriate support mechanisms. This widespread training enables Emirates staff to offer immediate support to passengers with neurodiversity, enhancing their travel experience at every point of the journey. This preparation is critical in providing passengers with the comfort and security needed during air travel, especially in an environment that can sometimes feel overwhelming.

As the first Autism Certified Airline, Emirates has solidified its role as a leader in accessible travel, offering dedicated autism services and reinforcing its commitment to ensuring that every passenger, regardless of ability, has an equal opportunity to travel comfortably.

The Travel Rehearsal’s Impact on Families and the Community

Emirates’ initiative in Denpasar reflects a larger global movement towards inclusive travel. Through the Travel Rehearsal programme, families with autistic children and other neurodiverse individuals can better prepare for the realities of air travel. These experiences not only allow participants to build confidence but also create an environment where families can openly engage with travel providers about their specific needs, ensuring that appropriate support is available from the start.

The response from the local community and travel industry has been overwhelmingly positive, with organisations like PT JAS Airport Services and PT Angkasa Pura Indonesia contributing to the programme’s success. These collaborations ensure that Denpasar International Airport is equipped to support the growing demand for accessible travel services, making Bali a more welcoming destination for travellers with diverse needs.

Emirates’ Broader Commitment to Accessible Travel

The “Travel Rehearsal” programme in Bali is just one example of Emirates’ dedication to accessible travel. The airline has integrated its autism certification and inclusivity efforts into its operations, with the aim of serving more neurodiverse passengers and accommodating their unique needs. By expanding the programme into global markets, Emirates is making significant strides in changing the way people view travel, encouraging inclusivity, and demonstrating how the airline is leading by example.

The Accessible Travel for All approach extends beyond just the airport and onboard experience. Emirates has designed special travel packages, including tailored services like specialised seating arrangements, adjusted lighting, and quiet spaces to provide a supportive environment for passengers requiring extra assistance. This initiative is part of a broader push towards creating a more inclusive travel ecosystem, where the journey is accessible for everyone.

A Future of Inclusive and Comfortable Travel for All

With its Travel Rehearsal programme, Emirates has set a new standard for accessible air travel. By introducing this initiative in Denpasar, Bali, the airline continues to show its commitment to inclusivity, ensuring that air travel is not just a luxury for some but a right for all. The growing presence of such programmes worldwide is a testament to the airline’s focus on providing inclusive, supportive services, creating a more accessible travel experience for everyone.

The global travel industry will move towards more inclusive practices because Emirates leads the industry and other airlines will work to create better travel experiences for all passengers.