Published on July 16, 2025

You’re planning to travel although not domestically, you’ll need correct documentation to do this. Travellers to and from the UK should also make sure they have verified details in their UK Visas and Immigration (UKVI) account and their evisas to avoid any undue inconvenience. If there are discrepancies in the information you provide, you may encounter issues at the border or when engaging with your carrier (such as an airline), which may disrupt your travel plans.
Before we get into the specifics, it is important to note that an eVisa is not an ETA. Whereas, an eVisa lets you come to the UK under any of the visa categories, an ETA is for those who do not need a visa but wish to visit the UK for a maximum of 6 months. They serve different roles and it’s crucial to know the difference between the two so that your documents will be in order.
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To make sure that there is no difficulty entering or leaving the UK, take these steps before you travel:
First, ensure that the information on your eVisa is accurate. You can confirm this by logging in to your UKVI account to check your eVisa details. Any errors could be very costly to you in terms of delay in your travel, so be sure to focus on verifying everything is in order well ahead of your trip.
If you have not already updated your detail of your very recent passport to your UKVI account, it is the time now. That includes mailing the passport you intend to use for your trip. If you have more than one passport, make sure the one you use to travel is registered on your UKVI account.
There may be a share code to use when you are on the road. Your carrier and a border official may request this of you to validate your immigration status. Be sure to get one before you travel and have it ready – you may need it during check-in or at the border.
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Those details you share with your carrier (for example, your airline) must match exactly to the details on your eVisa. Because even minor inaccuracies can lead to problems at check-in or during immigration checks, double check that all the information is accurate.
If you can’t see your eVisa when you sign in to your UKVI account, check that your account has been activated. If you are still not able to find a resolution, you could try contacting UKVI for help.
People with dual nationality To travel, you must add the passport you’ll use to travel to your UKVI account. If you have more than one passport, you must indicate which one you will be using to travel to the UK.
You will not need an eVisa to go to the UK if you are a British or Irish passport holder. Instead, just travel with your British or Irish passport.
If your personal details change once you’re overseas, you’ll need to notify your UKVI account before your travel. (for instance, if you have a new passport, but the passport number has only changed) – update your UKVI account with the amended details.
You should be able to travel in and out of the UK, but you’ll need to apply for a visa in order to do so if you change any of the details on your identification card, such as your name, nationality, date of birth or gender. You can provide these details once you are in the UK by logging in to your UKVI account.e UK.
Before you travel to the UK, make sure you’ve got the papers you’ll need there:
You’ll need to travel with: the passport or travel document you used to make your application (the same one you registered in your UKVI account) Your carrier or border control will automatically check your eVisa information when you show your passport.
There are instances where you will be required to show additional evidence of your immigration status. This can be your share code, a visa or other immigration certificate if you have one.
If you have an eligible physical document to demonstrate your immigration status, be sure to carry that when you travel. Physical immigration documents may include:
These papers are also an additional evidence of your immigration status which you could be asked to produce by border control.
If you have issues logging in to your UKVI account – such as losing your phone, or changing your email address – you can still reset your account by following the instructions on the UKVI website.
If you experience difficulties with your eVisa or are unable to see it once you sign into your account, it is crucial that you to bring the problem to UKVI’s attention. The two should be online to support for these links, never be afraid to ask for help.
There are different types of support available to travelers, provided by UKVI. If you have any questions about your eVisa, your UKVI account or how to share your immigration status, the online support service from UKVI is here to assist. You can also watch useful videos which UKVI has created for the common problems people find when using the system, such how to view or update your eVisa.
It is important to pay attention to detail with UK travel and this will include your visa and immigration documentation. By doing the above- checking your eVisa, UKVI, and documents match, this will help prevent future delays and entanglements at the border. Being prepared in advance will ensure that your arrival or departure in and out of the UK goes as smoothly as possible, so you can get on with enjoying your travels without the stress of a last minute panic.
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