Etihad Airways Soars to New Heights in 2025: The UAE’s National Carrier Shines with Over 25 Prestigious International Awards

Published on December 26, 2025

By: Tuhin Sarkar

Etihad Airways has delivered a record-breaking performance in 2025, scooping over 25 of the world’s most coveted aviation honours. From cabin design to onboard catering, safety, and operational excellence, the UAE’s flagship carrier has proven its status as a leader in global aviation. The airline’s extraordinary achievements reflect its unwavering commitment to providing the best possible experience for its passengers. Let’s dive into the highlights of Etihad’s phenomenal year and its significant contribution to the world of travel.

Etihad Takes the World by Storm: 2025 Awards Galore!

Etihad Airways has enjoyed a banner year, collecting over 25 prestigious international awards in 2025. These accolades span a wide range of categories, from cabin design to onboard catering, safety, and operational excellence, reinforcing the airline’s unparalleled customer service. Etihad’s triumphs are not just about awards – they symbolize its exceptional service and dedication to delivering an extraordinary experience to every passenger.

The airline was crowned at the World Travel Awards Grand Final Gala Ceremony in Bahrain, where it won the title of World’s Leading Airline Customer Experience and World’s Leading Airline Economy Class. This is no small feat, especially in a year that saw the airline expand its operations and welcome millions more guests.

“Etihad Airways is now a name synonymous with excellence, luxury, and top-tier service in the aviation world,” said the airline’s CEO, Antonoaldo Neves. With a global network reaching across continents, Etihad’s reputation is soaring to new heights.

A Milestone Achievement: The Seven-Star Plus Safety Rating

In one of its crowning achievements, Etihad became the first Gulf airline to earn the coveted Seven-Star Plus Safety Rating from Airline Ratings. This prestigious award places Etihad among the most secure airlines in the world. With an impeccable safety record, this recognition affirms Etihad’s commitment to passenger safety above all else. The airline is now among the select few to have earned this highest accolade in the aviation industry.

Etihad’s safety focus has been backed by continuous upgrades in its fleet and safety measures, making it one of the safest full-service airlines globally. This recognition comes at a time when the airline continues to make significant strides in its operations, setting the bar high for safety standards across the industry.

Expanding the Horizon: New Routes and Record Passenger Numbers

As Etihad Airways continues its meteoric rise, the airline has also set new records in passenger traffic. In 2025, Etihad welcomed over 20 million passengers for the first time in its history, solidifying its position as a leading airline on the global stage. The growing number of visitors flying to Abu Dhabi underlines the airline’s role in connecting the UAE to the world and bringing millions to the UAE’s capital for business, leisure, and cultural experiences.

Etihad’s global network expansion has also led to increased opportunities for travelers, with new routes added across Europe, Asia, and the Middle East. These new destinations have further bolstered Etihad’s status as a key player in the global travel industry.

A Class Above: Customer Experience Across All Cabins

Etihad Airways’ commitment to customer experience is evident in its award-winning services. The airline secured Skytrax’s Best First Class Onboard Catering in the Middle East, a testament to its culinary excellence at 40,000 feet. Business Traveller Middle East also recognised Etihad for Best Cabin Crew and Best Economy Class. These accolades highlight Etihad’s attention to detail and its focus on providing a seamless, comfortable experience for passengers across all cabins.

Etihad’s Design and Innovation: Creating Luxury in the Skies

Etihad has also earned recognition for its distinctive cabin design. The airline won Design Airline of the Year at The Design Air Awards, thanks to its innovative approach to interior aesthetics. The airline’s Airbus A380 continues to set new standards in luxury with The Residence, a three-room suite offering an unparalleled level of comfort for high-end travelers.

Additionally, Etihad has launched game-changing products, such as the Airbus A321LR, which brings premium service and lie-flat seating to mid-range routes. This innovative approach to aviation design has positioned Etihad as an industry leader in creating spaces that are both functional and luxurious.

Etihad’s Commitment to Innovation and Investment

Etihad’s success can be attributed to its strategic investments in both its fleet and customer experience. The airline has invested billions in enhancing the guest experience, from upgrading its terminals and lounges to introducing advanced amenities onboard. As a result, Etihad has consistently improved its Net Promoter Scores for three consecutive years, reflecting a growing sense of loyalty and satisfaction among its passengers.

Etihad’s Future Outlook: Aiming for More Excellence

Etihad’s achievements in 2025 are not just a reflection of the airline’s past success, but a blueprint for the future. As the airline continues to expand its operations, Etihad remains committed to providing passengers with the highest levels of safety, comfort, and service. The awards Etihad has won in 2025 underscore the airline’s ongoing dedication to excellence and innovation. Looking ahead, the airline is poised to continue its upward trajectory as it reaches new milestones in both customer experience and operational excellence.

Etihad’s Unwavering Commitment to Sustainability

Along with its customer-focused innovations, Etihad has placed sustainability at the forefront of its strategy. The airline has made significant strides in reducing its carbon footprint by investing in more fuel-efficient aircraft and implementing environmentally friendly practices across its operations. This commitment to sustainability is part of Etihad’s broader plan to not only enhance the passenger experience but also contribute to a greener, more sustainable future for aviation.

A Journey of Excellence: What’s Next for Etihad Airways?

Looking ahead, Etihad Airways is set to continue expanding its influence and reach in the aviation industry. With its Seven-Star Plus Safety Rating, world-class service, and growing global network, Etihad is positioned to remain at the forefront of the airline industry. The airline’s focus on innovation, customer satisfaction, and sustainability will ensure its continued success as it embarks on its next chapter.

Etihad Airways has truly earned its place as a global leader in aviation, and 2025 has proven to be the year that solidified this reputation. With more than 25 prestigious awards and growing passenger numbers, the airline’s future is brighter than ever. As it continues to set new benchmarks for excellence, Etihad’s journey is only just beginning.