Etihad Airways upgrades mobile app for convenient travel options

Monday, August 31, 2020

Etihad Airways recently updated its mobile application for Android, Apple and Huawei smartphones, and extended its digital reach by enabling to manage the journey of guests with even greater ease. New key features allow sguests to purchase upgrades or other extras, use Etihad Guest Miles as a form of payment or choose from ten other payment options, including Travel Bank, which have been added to the booking flow.

The refreshed mobile app is simple to use and allows guests to manage their details, book flights with voice search and enrol into the airline’s Etihad Guest loyalty programme. Uber and Google Maps have also been integrated into the app to direct travellers to and around the airport. It also provides automatic updates to passengers when a status of a flight is changed.

Frank Meyer, Chief Digital Officer, Etihad Airways said in a statement that Travel Bank, an account which guests can use for future redemption on flights was introduced to increase flexibility during the coronavirus pandemic. He mentioned that now guests will be able to book their next flight with travel credits they have saved while being unable to fly due to travel restrictions with the help of the new application. He shared that the latest move is a step forward in the company’s innovation strategy as it strives to make travel as convenient as possible.

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