Everything Travelers Need To Know About American Airlines New Boarding Changes

Published on April 27, 2025

American Airlines recently revamped its boarding process by introducing a new group to its pre-boarding section for customers.

Starting May 1st, American Airlines will introduce a new change to its boarding process, following its recent announcement of free Wi-Fi for passengers.

On May 1, American Airlines will launch its updated pre-boarding process, giving priority to First and Business Class passengers, travelers requiring extra time, individuals using wheelchairs, and families with children aged two or younger, according to Travel Market Report.

First and Business Class passengers will now join the pre-boarding group, becoming the first to board the aircraft. Along with travelers needing extra time, American Airlines will also include its ConciergeKey members in this early boarding category.

American Airlines will extend its boarding process by an additional five minutes, aiming to create a smoother, less rushed experience for travelers. The airline hopes the extra time will lead to a better-paced boarding flow and improved management of overhead bin space.

American Airlines revealed plans for the extra five minutes earlier this year, with the change scheduled to take effect on May 1.

All other aspects of American Airlines’ boarding process will continue without any changes.

Pre-boarding includes ConciergeKey members, First and Business Class travelers, and families traveling with children aged two or younger.

Group 1 consists of AAdvantage Executive Platinum members and active duty U.S. military personnel with valid military identification.

Group 2 features AAdvantage Platinum Pro members and oneworld Emerald status holders.

Group 3 includes AAdvantage Platinum members and travelers holding oneworld Sapphire status.

Group 4 covers AAdvantage Gold members, oneworld Ruby members, AirPass holders, and Citi / AAdvantage Executive cardmembers.

Group 5 features Main Cabin Extra passengers (excluding those flying Basic Economy) and AAdvantage members who have earned over 15,000 Loyalty Points.

Group 6 is designated for AAdvantage members.

Groups 7 and 8 include Main Cabin passengers.

Group 9 is reserved for travelers flying in Basic Economy.

Adding to its list of firsts, American Airlines plans to roll out free in-flight Wi-Fi for AAdvantage loyalty members starting in January 2026.