Published on December 12, 2025

Visa cardholders in the Asia Pacific will soon be able to expand their Horizons while traveling. By combining Collinson International’s expertise in airport experience, On-us’s global tender management solution, and Visa’s international cardholder data, this collaboration will provide eligible Visa cardholders access to more than 1,800 airport lounges and automated premium travel offerings. This partnership will also introduce Visa International cardholders to exclusive airport services and reward card benefits, + simplify their travel experience.
Transforming Travel with Instant Access to Premium Airport Experiences
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Collinson’s LoungeKey™ airport lounge access programs have worked with Collinson to add Smart E-Voucher technology, allowing Visa cardholders to access airport lounges and premium travel services with a simple card swipe. If a cardholder makes a qualifying transaction, they will default to lounge access. The cardholder will receive a digital redemption link for lounge access via SMS or email. The cardholder will be able to access travel experiences easily, without needing to register or acquire a membership.
With this innovation, Visa cardholders can experience a new level of ease and efficiency when traveling. Through the redemption link, travelers gain quick and secure access to lounges and can redeem offers and other special perks with a personalized QR code. It’s an entirely automated process where each cardholder can expect a hassle-free experience.
Benefits Towards Banks & Issuers
There are numerous and significant perks for us, Collinson, and On-us partnering for the first time. Collinson and On-us partnered for the first time. Banks can improve their cardholder engagement and transaction activity by incorporating premium travel rewards and perks for us. As customers are attracted to credit cards offering travel perks, access to airport lounges, and travel rewards, banks and issuers are able to improve their position in the market.
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Collinson’s Todd Handcock explained that the Asia-Pacific region is seeing significant growth in the demand for travel rewards compared to other parts of the world. Based on Handcock’s research, customers in this area tend to ascribe a greater value to travel rewards and benefits than traditional perks offered by credit cards, including bonus offers, point multipliers, and cash back. Among travel-related benefits, the 2023 Customer Participation and Loyalty study reported that 44% of surveyed customers consider complimentary access to airport lounges as the most valuable benefit. Collinson’s new partnership with On-us will enhance customer loyalty and satisfaction by allowing Visa card customers to directly access premium travel benefits and respond to this growing demand.
A Travel Rewards Game-Changer
With the integration of On-us’s Smart E-Voucher technology, travel loyalty program customers will experience a revolution in the way they redeem their travel rewards. E-Voucher technology offers Visa card customers supreme security, instant access, and flexible options to redeem their travel rewards. The technology ensures that in-the-moment travel rewards are available to cardholders for any eligible Visa card transaction. The experience is seamless and without friction.
Dennis Shi, who started On-us and serves as its CEO, stated that the collaboration is a leap forward in providing banks and issuers with a creative method to enhance customer engagement. He spoke about how the combination of the Smart E-Voucher technology and Collinson’s LoungeKey network provides a fully automated and safe reward system that improves the travel experience for cardholders, enhancing the value of every travel-qualifying Visa transaction.
For cardholders, this is a win as they get immediate access to travel perks
Visa cardholders get to experience value and convenience as they can now access more than 1,800 airport lounges and exclusive travel experiences around the world. The new partnership eliminates the need for cardholders to schedule and access lounges. They do not have to worry about multiple bookings as they can access the program through the partnership. The new program enables cardholders to effortlessly redeem their perks as they complete eligible purchases.
The new partnership provides cardholders with more travel rewards. Apart from lounge access, cardholders may also have access to airport wellness, dining, and shopping offers. These perks are made available through a single digital app. The new partnership enables cardholders to more easily access premium perks and services while they are traveling.
Travel Loyalty Programs in the Digital World
The merging of Collinson and On-us begins a new chapter in travel loyalty programs with a digitally-first approach. The combination of Smart E-Voucher technology and Collinson’s LoungeKey Network exemplifies the demand in the marketplace to deliver travel rewards in a modern way and reflects the desire for seamless, immediate, and secure access to premium travel offerings.
With the travel sector’s continued growth in the Asia Pacific and the rest of the world, the need to provide customers with meaningful rewards and recognition will dramatically increase. The relationship of Collinson and On-us will be a template for other travel and financial service industry integrations, and will ultimately redefine customer loyalty offerings and the way travelers access airport services.
Closing Remarks: Improving the Travel Experience for Visa Cardholders
Visa cardholders in the Asia Pacific region will now have the opportunity to experience the future of reward programs in travel. With quick, safe, and simple access to over 1,800 premium vacation travel experiences, including airport lounges, the existing travel experience will be significantly enhanced. In collaboration with On-us, Collinson International’s advanced travel access technology and customer service will allow Visa cardholders to streamline and improve travel accessibility.
By improving travel loyalty programs with instant rewards offered after an eligible transaction is completed, the collaboration advances with the automation of rewards programs. With the airline industry recovering, travel Visa cardholders will experience the new premium features available on their travel purchases. These features will include added benefits that improve value throughout the travel experience.
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Tags: Asia, asia pacific, Hong Kong, Singapore, taipei
Friday, December 12, 2025
Thursday, December 11, 2025
Friday, December 12, 2025
Friday, December 12, 2025
Friday, December 12, 2025
Thursday, December 11, 2025
Friday, December 12, 2025
Friday, December 12, 2025