Flynas Expands Its Family-Friendly Vision with New Kids and Family Check-In Service at Dammam Airport

Published on December 12, 2025

Flynas, recognized globally as one of the leading low-cost airlines and celebrated as the top LCC in the Middle East, has taken another major step toward enhancing the travel experience for families. The airline has officially opened a dedicated Kids and Family check-in counter at King Fahd International Airport in Dammam, marking the latest expansion of a service designed exclusively for travelers with children.

With this rollout, the family-focused initiative now operates across three major airports in Saudi Arabia, building on its successful launch earlier at King Khalid International Airport in Riyadh and King Abdulaziz International Airport in Jeddah. This expansion represents flynas growing commitment to shaping a seamless, enjoyable, and stress-free journey for families from the very first moment they arrive at the airport.

The newly introduced counters at Dammam Airport feature a bright and inviting design, tailored to support families as they prepare for their flights. These check-in points are engineered to simplify every step of the process—shorter queues, smoother documentation handling, and dedicated space for families traveling with infants or young children. By minimizing waiting times and eliminating common obstacles experienced by parents during check-in, flynas ensures that the travel day begins on a cheerful, relaxed note.

This family-centric service was first launched in July when flynas became the pioneering airline in Saudi Arabia to introduce a dedicated Kids and Family check-in section. Following the positive reception in Riyadh, the airline expanded the service to Jeddah in October, strengthening its reputation as a customer-focused carrier that continually invests in passenger comfort.

The initiative operates under the message “Make Them the Stars of the Journey,” reflecting flynas belief that the youngest passengers deserve special attention from the moment they enter the terminal. The experience is curated not only for convenience but also to add an element of joy and creativity to the travel process, making children feel celebrated and involved.

At the heart of this service is a specially designed counter constructed at a child-friendly height, decorated with colorful branding and imagery inspired by flynas’ beloved mascot, Fernas. These physical elements help create a welcoming and engaging atmosphere for children, transforming check-in into a positive part of the journey rather than a stressful obligation.

To further enhance the family experience, flynas has trained dedicated staff members who understand the specific requirements of parents traveling with infants and children. These professionals are equipped to assist with strollers, child safety devices, and additional luggage linked to family travel. Their specialized support ensures smoother coordination, particularly for parents managing multiple children or handling essential travel items.

Adding to the excitement for young travelers, children receive their own personalized boarding passes, designed exclusively for this service. These small touches help make the aviation experience memorable and encourage a sense of involvement, often reducing anxiety and raising enthusiasm among young passengers.

By consistently investing in thoughtful travel solutions for families, flynas reinforces its mission to remain the preferred low-cost carrier for travelers across the region. The Kids and Family check-in service stands out as a meaningful example of how airlines can innovate beyond traditional operations and create transformative moments for their customers.

Flynas continues to expand its network, enhance its cabins, and develop advanced service offerings tailored to passenger needs. The growing popularity of the Kids and Family counters reflects the airline’s wider strategy: combining affordability with elevated service standards to deliver an exceptional travel experience for all ages.

As more families opt for air travel within and beyond Saudi Arabia, flynas is positioning itself as a brand that understands modern travelers and their expectations. Through initiatives such as the dedicated Kids and Family check-in service, the airline strengthens its standing as a forward-thinking carrier that brings convenience, consistency, and joy to every stage of the journey.