Four Seasons Resort Nevis Welcomes Avi Phookan as General Manager: A New Era in Caribbean Hospitality

Published on September 17, 2025

One of the finest luxurious destinations in the Caribbean, Four Seasons Resort Nevis, has welcomed Avi Phookan as the new General Manager. With his exemplary international career lasting over two decades and covering high-end locations like Dubai, DOha, Hawaii, and the Caribbean marks the onset of a new phase for this famous destination. Moreover, his rich experience, profound dedication to customer satisfaction, and a strong focus on sustainable practices will help in the continued development and achievement of the resort in the ever-growing Caribbean hospitality industry.

With breathtaking views and world-class services and amenities, Phookan will help the Four Seasons Resort to have another crown to its collection. The resort will be one of the top choices for travellers of all kinds, from ones looking to indulge in luxury and ones looking for adventure, all in one of the ever so beautiful locations on Earth.

A Leader with Extensive Experience Across the Globe

Avi Phookan’s appointment as General Manager is backed by a distinguished career in hospitality management. Before joining Four Seasons Resort Nevis, Phookan served as the General Manager of Four Seasons Resort Lanai in Hawaii, where he played a pivotal role in reshaping the resort’s guest experience. His work also focused on incorporating significant environmental, social, and governance (ESG) initiatives, including receiving accolades such as the Maui Nui Marine Resource Council Gold Award and the EarthCheck Certification—both firsts for the resort.

Phookan’s professional journey includes a variety of senior leadership roles in diverse locations across the globe. His experience spans cities like Dubai, Doha, and New Orleans, as well as tourist hotspots such as Charleston, Belize, and the Caribbean. This broad geographical experience has equipped him with a unique understanding of global hospitality trends, which he now brings to the Caribbean market.

Additionally, Phookan’s expertise extends to pre-opening projects, where he contributed to the development and successful launch of several luxury properties, ensuring operational excellence from day one. His deep-rooted passion for the hospitality industry stems from a young age, having been influenced by his father’s work in the tea industry, which exposed him to a wide array of cultures and a fascination with travel.

Revitalising Four Seasons Resort Nevis

As the new General Manager, Phookan’s primary focus will be to enhance the guest experience at Four Seasons Resort Nevis, building on its reputation for exceptional service, luxury, and personalised offerings. His role will cover a wide range of responsibilities, including overseeing accommodations, dining experiences, wellness programmes, and sustainability initiatives.

The resort’s luxury accommodations, which include private villas and suites with stunning views of the Caribbean Sea, will continue to serve as a major draw for discerning travellers. Phookan’s leadership will ensure that each guest’s stay is tailored to perfection, whether they are seeking a peaceful retreat or an adventure-filled vacation.

In addition to enhancing the guest experience, Phookan will oversee the resort’s sustainability efforts. The Caribbean is renowned for its fragile ecosystems, and Four Seasons Resort Nevis has long been committed to preserving the island’s natural beauty. Phookan’s leadership will ensure that the resort continues to be a responsible steward of the environment, implementing eco-friendly practices across the property, from sustainable energy use to marine conservation efforts.

A Focus on Local Culture and Community Engagement

One of the standout features of Four Seasons Resort Nevis is its deep connection to the local culture. Phookan’s appointment comes at a time when the resort is expanding its efforts to engage with the local community and celebrate Nevisian traditions. As part of his strategy, Phookan plans to promote local customs, cuisine, and culture, providing guests with a unique, immersive experience.

Local culinary delights, including fresh seafood, island-grown produce, and Caribbean specialties, will take centre stage in the resort’s dining experiences. Phookan is keen to support the region’s culinary talent, with plans to host cooking competitions and feature local chefs, further elevating Nevis as a food destination within the Caribbean.

Community engagement will also be a priority under Phookan’s leadership. The resort has already started working with local artisans, craftspeople, and cultural institutions to bring more of Nevis’s unique heritage to its visitors. Through initiatives that support local businesses and promote sustainable tourism, Four Seasons Resort Nevis aims to be a force for positive change in the community.

Sustainable Tourism in the Caribbean: The Future of Four Seasons Resort Nevis

As global awareness of climate change and environmental responsibility grows, the hospitality industry has placed a stronger focus on sustainability. Phookan, with his track record of implementing successful ESG initiatives, will continue to push for innovative solutions to ensure that Four Seasons Resort Nevis remains at the forefront of responsible tourism in the Caribbean.

Sustainability efforts at the resort are set to expand, with a focus on reducing the environmental footprint of operations, conserving water and energy, and enhancing waste management systems. With Nevis’s pristine natural environment as one of its key attractions, preserving the island’s beauty for future generations is crucial. By integrating sustainability into every aspect of the resort’s operations, Phookan will help ensure that the resort’s success is built on a foundation of environmental responsibility.

A New Chapter for Four Seasons Resort Nevis

Having previously served as the Director of Operations at Four Seasons Hotel Philadelphia at Comcast Center for more than 3 years, Avi Phookan brings significant global expertise to the position of the luxury Nevis resort’s General Manager. His passion for hospitality puts him in an excellent position to expand the resort’s operations while maintaining Nevis’ reputation as one of the leading Caribbean resort destinations.

In the years to come, the resort aims to refine the world-class services and enriching cultural and sustainable tourism practices it is known for. Therefore with Phookan’s vision toward the future, this place will focus on maintaining their luxury and opulent feel as the services expand.