Hilton’s plantation beach club boosts guest WiFi with HIS upgrade

Tuesday, January 30, 2024

Hotel Internet Services (HIS), a comprehensive provider of internet services and solutions tailored for the hospitality industry, has effectively implemented a high-performance upgrade to the guest WiFi service at Plantation Beach Club in Stuart, Florida, situated within Indian River Plantation. Managed by Hilton Grand Vacations, this oceanfront timeshare encompasses 30 fully furnished units, and the recent WiFi enhancement ensures an elevated online experience for guests.

Plantation Beach Club, offering a premier tropical beach retreat, features various amenities such as a heated pool, BBQ grills, golf, tennis, and other recreational activities. However, the WiFi capabilities were hindered by thick concrete walls, causing signal strength issues and performance disruptions. This resulted in an inability to keep up with the demands of modern online behavior and the simultaneous connectivity needs of numerous devices.

To overcome these challenges, Plantation Beach Club enlisted the expertise of HIS, a leader in network technology. HIS technicians strategically installed fiber optic cabling and high-powered Ruckus access points to ensure seamless WiFi signal penetration throughout the property, eliminating previous issues caused by concrete walls. The adoption of HIS’ FUSION gateway platform provides the resort with advanced network features, including automatic deployment of bandwidth usage quotas to maintain fair resource allocation and prevent one guest’s usage from impacting others.

Christopher Arndt, Resort Director at Plantation Beach Club at Indian River Plantation, emphasized the importance of fast and reliable WiFi for today’s guests. With over 15 years of partnership with HIS, the resort was confident in HIS’ experience and commitment to customer service. Since the recent upgrade, positive feedback from guests has been received, and WiFi signal dead spots have been eliminated.

In addition to implementing a technology-forward network, HIS is acknowledged for providing Plantation Beach Club with 24/7 support to swiftly address and rectify any performance-related issues. This ensures uninterrupted satisfaction, with troubleshooting and support available to guests experiencing connection difficulties.

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