Friday, December 15, 2023
Maestro PMS has entered into a strategic partnership with Hotel Mogel Consulting Ltd., aimed at conducting external evaluations of hotel operations to ensure that property owners fully leverage their technological resources to enhance team efficiency. This collaboration underscores Maestro’s unwavering dedication to customer service and its commitment to assisting clients in achieving comprehensive success, reaffirming its position as a pioneering force in hotel technology.
Adam Mogelonsky, a partner at Hotel Mogel, highlighted the challenges faced by hotels in the current landscape. He emphasized the vast potential of technology to enhance the guest experience and generate additional revenue throughout the customer journey. However, he also noted that the sheer array of choices can impede innovation. Hotels often grapple with the complexities of integrating various systems, the decision-making process for deploying new technology, and the phenomenon known as ‘dashboard fatigue,’ where employees are burdened with managing an excessive number of systems.
Hotel Mogel’s primary offering is its Tech and Technology Evaluation service, TNT. This service assesses the existing state of a hotel enterprise’s systems and workflows, subsequently developing a strategic roadmap for implementing new technologies that can yield the most significant impact on net-operating income. Furthermore, it focuses on process innovations to streamline team operations and efficiency.
According to Mogelonsky, process innovation encompasses not only technology enhancements but also how teams communicate, organize tasks, and make decisions. Fine-tuning these aspects can lead to substantial time savings in the long term, ensuring that revenue opportunities are capitalized upon promptly and cost management is optimized.
Warren Dehan, President of Maestro, emphasized the critical importance of employee satisfaction in conjunction with technology to achieve success in the hospitality industry. He asserted that prioritizing employee satisfaction is paramount and cannot be effectively achieved without the support of technology.
Dehan quoted John C. Maxwell, stating, “A leader is one who knows the way, goes the way, and shows the way.” He lauded Hotel Mogel’s track record of assisting countless hotel owners and tech vendors in achieving financial success over the past four decades. Dehan also announced the addition of the TNT Hotel Evaluation Program to Maestro’s service offerings, which provides Maestro’s customers with professional consultants who can assess their technology stack and devise a plan for success. This program is designed to harmonize technology and teamwork to boost profitability.
In an era marked by advancements in artificial intelligence, such as ChatGPT, the TNT Hotel Evaluation Program seeks to harness the synergy between technology and hotel teams, accelerating workflow innovation and productivity enhancement. This initiative enables hotels to accomplish more with fewer resources, thereby enhancing their overall operational efficiency.
Find the video in: https://maestropms.com/hospitality-video-blog-maestro-pms.html?wchannelid=dku0r47891&wmediaid=0y84n38gxb
Sunday, April 28, 2024
Sunday, April 28, 2024
Sunday, April 28, 2024
