Hoteliers want division despite blurry lines in business and leisure travel

Tuesday, March 12, 2024

A modification in consumer manners might make some hoteliers consider that there are unclear lines within customer breakdown and that categories no longer aid a distinct purpose. A group of hospitality specialists, nevertheless, opine that it is not the case.

The traditional breakdown is business and relaxation, which is additionally fragmented into transitory, corporate negotiated, group, wholesale among other.

At a discussion organized by Hotel News Now in association with Pinkowski & Company, U.S. hotel sector administrators shared their viewpoints.

Hoteliers should still be capable recognizing the original stimulus of what brought the visitor to a property even though it feels indistinct sometimes, said Kristie Dickinson, the Managing Director and the Executive Vice President of hotel asset management and the proprietor of CHMWarnick, the advisory services company.

For the duration of the pandemic years, several hotels acquired any business to achieve occupancy, but Dickinson said that her squad can now more efficiently profit ‘with an eye toward optimization’ and channel supervision.

Michelle Geiger, the Area General Manager at the Hyatt Centric Memphis and Hyatt Caption Memphis, envisions a blend of relaxation, business and group visitors concerning the two hotel brands.

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