Iglu Partners with APEXX Global to Enhance Payment Orchestration

Published on September 21, 2025

By: Tuhin Sarkar

Iglu.com, Europe’s leading online travel agent for cruise and ski holidays, has teamed up with APEXX Global, a top Payment Orchestration Platform. This strategic collaboration aims to streamline Iglu’s payment processes, enhancing efficiency and improving the overall customer experience. The partnership will integrate APEXX’s innovative solutions to optimise Iglu’s payment systems across multiple brands.

Iglu.com and APEXX Global Join Forces to Enhance Payment Processes
Iglu.com, a leader in the travel industry, has selected APEXX Global’s Payment Orchestration Platform to power its payment systems. The partnership aims to optimise Iglu’s payment processes, making them faster and more efficient. Through this collaboration, Iglu can now route payments to various providers, ensuring a seamless transaction experience for their customers. By adopting APEXX’s innovative solutions, Iglu is improving its payment stack and increasing customer satisfaction, solidifying its position as a leader in the travel sector.

How APEXX Global’s Payment Solutions Benefit Iglu.com
The integration of APEXX’s Smart Routing and Cascading products will significantly improve Iglu’s payment systems. These solutions enable Iglu to route transactions to multiple payment providers, increasing flexibility and reducing the chances of failed transactions. If one payment route fails, the Cascading product will automatically attempt another, ensuring resilience against system failures. This multi-acquirer setup provides greater reliability, ensuring customers experience smooth and uninterrupted transactions, which is vital in the travel industry where payment issues can negatively impact customer trust and satisfaction.

APEXX Global’s Award-Winning Solutions Powering Innovation at Iglu
APEXX Global’s Payment Orchestration Platform is designed to provide businesses with complete control over their payment processes. With this partnership, Iglu will not only benefit from increased transaction efficiency but also gain access to advanced reporting tools. The unified reporting suite from APEXX will allow Iglu to monitor and analyse transactions from a central dashboard. This improved oversight helps optimise the payment process, giving Iglu the ability to track transaction performance and make data-driven decisions to improve their payment systems even further.

Transforming the Travel Industry Payment Landscape
Iglu’s partnership with APEXX Global marks a significant step forward in transforming payment solutions within the travel industry. As a major player in the travel market, Iglu’s decision to adopt APEXX’s platform demonstrates the growing need for more robust, flexible, and efficient payment systems. With the integration of advanced technology like Smart Routing, Cascading, and a multi-acquirer setup, Iglu is setting a new standard in the way travel companies handle payments. This move is a key milestone in improving the customer experience, reducing payment failures, and enhancing the overall efficiency of travel companies.

The Impact of Payment Optimisation on Customer Satisfaction
Optimising payment processes is crucial for any business, but it is particularly significant in the travel industry. Iglu’s partnership with APEXX Global addresses one of the most pressing challenges in the sector—payment inefficiencies. By leveraging APEXX’s solutions, Iglu can ensure that customers enjoy a faster and more reliable payment experience. This enhances customer satisfaction, as travellers expect smooth, hassle-free payments when booking holidays. With increased payment flexibility, fewer failed transactions, and the added resilience from a multi-acquirer system, Iglu is creating a seamless booking experience for its customers.

What This Partnership Means for the Future of Travel Payments
As the travel industry continues to grow, payment processes must evolve to meet customer expectations and global standards. Iglu’s collaboration with APEXX Global marks a significant shift towards a more innovative and resilient payment infrastructure within the sector. By integrating APEXX’s smart payment solutions, Iglu is future-proofing its payment systems, ensuring they can scale as the business grows and as customer needs change. This partnership is setting the stage for a future where travel companies can provide even more reliable and flexible payment solutions to their customers, paving the way for a new era of seamless, efficient travel payments.

The Benefits of Multi-Acquirer Payment Systems for Travel Industry Players
One of the key features of Iglu’s new payment system is the introduction of a multi-acquirer setup. By working with multiple payment providers, Iglu can improve transaction success rates and reduce the risk of disruptions. Multi-acquirer systems ensure that if one payment provider experiences issues or failures, another can step in to complete the transaction. This redundancy makes payment systems more resilient and reliable, which is crucial in the travel industry where seamless transactions are essential for customer trust and satisfaction. With APEXX’s solutions, Iglu can offer an enhanced level of service and reliability.

Future Prospects for Travel Industry Payment Solutions
Looking ahead, the travel industry is poised for further innovation in payment solutions. The partnership between Iglu and APEXX Global is just one example of how businesses are adopting cutting-edge technologies to improve their operations. As payment orchestration continues to evolve, more travel companies will likely follow Iglu’s lead in integrating multi-acquirer systems, AI-driven solutions, and enhanced transaction management. These technologies promise to not only improve the efficiency of payment systems but also revolutionise the overall customer experience, making travel bookings faster, more secure, and hassle-free.

Conclusion: Iglu and APEXX Global Lead the Charge in Payment Innovation
The strategic partnership between Iglu.com and APEXX Global marks a significant milestone in the travel industry. By adopting APEXX’s Payment Orchestration Platform, Iglu is optimising its payment systems, enhancing customer satisfaction, and setting a new standard in the sector. With advanced solutions like Smart Routing, Cascading, and multi-acquirer setups, Iglu is well-equipped to handle future challenges in the rapidly evolving travel market. As the travel industry continues to grow, partnerships like this will play a crucial role in shaping the future of payment solutions, ensuring customers have the best possible experience.