IHG expands global network through innovative partnership with Japan Rakuten Travel

Wednesday, February 7, 2024

IHG Hotels & Resorts, a global leader in the hospitality industry, has recently announced the signing of a memorandum of understanding (MoU) with Rakuten Group Inc.’s travel reservation service, Rakuten Travel, which stands as a prominent online travel agency in Japan. This partnership aims to enhance the travel booking process by integrating the loyalty programs of both companies, marking the first occasion IHG has entered into such an agreement with a Japanese travel booking entity.

The discussions between IHG and Rakuten Travel will focus on enhancing service offerings and customer experiences for participants of the IHG One Rewards and Rakuten’s premier loyalty program, Rakuten Points. They will reveal the specific actions to be taken under this MoU in the upcoming period.

IHG is dedicated to enriching the value provided to IHG One Rewards members by forging partnerships with a broad spectrum of global partners.

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