India Steps Into A Future-Ready Transit System With Navi UPI And ONDC Offering Seamless QR Metro Tickets And Simplified Mobility For High-Density Urban Corridors

Published on November 24, 2025

Navi UPI is transforming metro travel by integrating with the ONDC Network, because this partnership allows commuters to buy QR tickets instantly through a single app without queues or cash. The new system lets passengers in Delhi, Mumbai and Bengaluru plan routes, select single or return tickets and make seamless digital payments in one flow, removing the need for multiple apps or paper tokens. By extending this convenience to more cities soon, the platform is reshaping how daily metro riders move across India, making public transport faster, cleaner and fully digital.

Navi UPI is changing how city commuters move across India’s busiest metro networks by introducing a fully digital ticketing experience through the ONDC Network. By integrating directly with the Open Network for Digital Commerce, the platform now allows passengers in Delhi, Mumbai and Bengaluru to purchase Metro QR tickets inside the Navi app. This expansion marks a strong step toward eliminating queues, reducing the need for physical tickets and making routine travel more efficient. More metro systems, including those in Chennai, Hyderabad and Kochi, are expected to join soon, widening access across India’s growing urban transit map.

Navi UPI now lets commuters plan routes, choose single or return QR tickets and pay instantly in one uninterrupted flow. Instead of juggling different apps or dealing with cash counters, travellers can complete everything within seconds. This shift not only simplifies daily movement but also encourages more people to embrace digital ticketing. For fast-paced metros where every minute counts, a unified digital process delivers the convenience many riders have long been waiting for.

The integration highlights the potential of open networks in transforming everyday services. ONDC’s framework enables platforms like Navi to connect with multiple mobility providers through a single system, reducing the need for separate technology setups for each metro network. As a result, Navi users already have access to QR-based ticketing across several metro systems without switching apps. This model shows how shared digital standards can stretch the value of a single integration across multiple cities and services.

The service is already live across major metro lines. In Delhi, riders can purchase QR tickets for various routes directly from the Navi app, skipping counters and physical kiosks. In Mumbai, the integration currently covers Lines 1, 2A, 7 and 3, supporting passengers who rely on these corridors for their daily commute. Bengaluru Metro has also joined the system, giving city travellers a faster way to access the Green and Purple Lines without needing to stand in queues. As Navi UPI continues to add more metro networks, the platform aims to build a travel experience that works consistently across cities.

India’s metro ecosystem serves about 1.15 crore passengers every day, but a large share still depends on cash or paper tickets. Long queues at stations remain a regular inconvenience, especially during peak office hours. Travellers often face delays caused by payment issues or slow ticket machines. By digitising one of the most frequent public transport transactions in the country, Navi UPI is pushing riders toward a faster, cleaner and more efficient system. Digital QR tickets remove physical barriers and help metros manage passenger flow better by reducing congestion at entry points.

The adoption of ONDC-supported mobility solutions represents a wider shift toward connected transportation in India. The open network model allows different mobility providers, apps and payment platforms to communicate with each other seamlessly. This approach reduces fragmentation in digital services and gives commuters the freedom to use one trusted platform instead of navigating multiple apps to complete simple tasks. As more mobility services join ONDC, the country’s travel ecosystem will move closer to a truly interoperable future.

Navi also aims to reward commuters for their daily travel by encouraging digital adoption through incentives. While offering instant transfers and strong payment security, the app has positioned itself as a fast-growing platform for everyday transactions. By adding metro ticketing to its list of features, Navi UPI strengthens its role as a go-to digital companion for users who want practical solutions for routine payments.

The expansion of metro ticketing on Navi UPI also supports the broader national effort to reduce physical cash usage in public services. As commuters shift to QR-based access, metros can reduce operational costs tied to printing and handling paper tickets. Digital payments also speed up entry and exit at stations, improving the overall efficiency of the transport network. For riders, the process becomes cleaner, quicker and easier to track, making digital ticketing an attractive alternative to traditional methods.

As ONDC continues to push for open, interconnected systems across sectors, mobility stands out as one of the most impactful areas. The ability to unify ticketing for metros in multiple cities under one app demonstrates how open networks can shape the future of travel. With Navi UPI planning further expansion, more commuters across the country will soon experience the ease of tapping into a fully digital journey.

Navi UPI is transforming metro travel by integrating with the ONDC Network because this move lets commuters buy QR tickets instantly through one app without queues or cash. This seamless system speeds up daily travel and encourages a fully digital, hassle-free metro experience.

By simplifying metro travel for millions, this partnership shows how technology can solve everyday challenges—one QR ticket and one seamless journey at a time.