Indira Gandhi International Airport In Delhi Ushers In A New Era Of Convenience With Self Baggage Drop And Streamlined Check-In Services At Terminal-2 This October

Published on September 16, 2025

Indira Gandhi International Airport (IGI) in Delhi is set to enhance the passenger experience with the highly anticipated reopening of Terminal-2 on October 26. After a temporary closure in April 2025 for significant upgrades, the terminal has been transformed with cutting-edge technology, promising improved efficiency, greater passenger convenience, and heightened safety standards. Built four decades ago, Terminal-2 has been completely modernized, with an emphasis on streamlining operations and embracing the future of air travel.

With its reopening, Terminal-2 will host around 120 domestic flights operated by Air India and Indigo from the midnight of October 25-26. These upgrades not only improve operational flow but also enhance the overall travel experience for passengers. The CEO of Delhi International Airport Limited (DIAL), Videh Kumar Jaipuriar, emphasized that this project is more than just an infrastructure update—it’s a bold step towards redefining the passenger journey, with the introduction of self-check-in systems and autonomous boarding bridges. These features reflect IGI’s commitment to becoming a future-ready airport, fully equipped to handle the demands of modern air travel.

Efficient Self Baggage Drop System

One of the most notable advancements is the installation of the Self Baggage Drop (SBD) system. This system eliminates the long queues typically associated with baggage check-in, a common pain point for travelers. With the new system, passengers simply scan their boarding passes, attach baggage tags, and drop off their luggage at dedicated stations, all within a matter of minutes. This shift reduces wait times, making the check-in process faster and more efficient, ensuring a smoother start to the journey.

First-of-Its-Kind Autonomous Boarding Bridges

Terminal-2’s six new Passenger Boarding Bridges (PBB) introduce autonomous docking technology for the first time in India. This system automates the alignment of the aircraft with the bridge, enhancing both safety and efficiency during boarding and disembarking. These advanced boarding bridges, imported from South Korea, feature adjustable cabins, swing doors, and specialized ramps designed to facilitate smooth and easy access for all passengers, including those with mobility impairments.

The futuristic design of the bridges, combined with the spacious and airy terminal layout, creates an environment that feels open and welcoming. The terminal’s roof, equipped with skylights, allows for ample natural light, contributing to a bright and comfortable atmosphere for passengers.

Improved Connectivity and Air Quality

In addition to passenger-centric technology, the revamped Terminal-2 focuses on providing a more accessible and comfortable environment. To avoid traffic congestion, the airport has significantly upgraded the road connectivity leading to the terminal, ensuring easier and faster access. Inside, passengers will benefit from a newly installed HVAC (Heating, Ventilation, and Air Conditioning) system, which guarantees fresh air and optimal temperatures throughout the terminal. These upgrades are designed to maintain a comfortable climate year-round, further enhancing the travel experience.

Comprehensive Safety and Convenience Upgrades

Security and safety are paramount in the new design of Terminal-2. The introduction of advanced fire safety systems and a reliable, backup power supply ensures both passengers and airport staff are protected. In addition to these upgrades, a new and high-resolution Flight Information Display System (FIDS) has been installed, allowing passengers to access clear and real-time flight information throughout the terminal. These state-of-the-art systems reduce confusion and enhance passenger convenience, keeping them well-informed about any changes to their flights.

Further catering to passengers with reduced mobility, the terminal has introduced specially designed signage and accessible pathways to guide them to their respective flight gates. These measures underscore IGI Airport’s commitment to inclusivity, ensuring that all travelers, regardless of their mobility needs, can navigate the terminal with ease.

A Future-Oriented Vision for IGI Airport

As the terminal’s reopening approaches, these technological innovations are set to revolutionize the way passengers experience air travel in India. From self-service systems to automated boarding bridges and enhanced air quality, the newly upgraded Terminal-2 exemplifies the shift toward more efficient, comfortable, and secure travel. With these improvements, IGI Airport is positioning itself not only as a national leader in aviation but also as a beacon of future-ready, tech-driven airport experiences.

By integrating these modern technologies and enhancing accessibility, IGI’s Terminal-2 sets a new standard for airports across India, offering a glimpse of the future of air travel, where convenience, safety, and passenger satisfaction are seamlessly intertwined.