Indonesia Introduces ‘All Indonesia’ Unified Digital Arrival Card To Simplify Formalities For All International Visitors

Written By: Mon Talukdar

Mon Talukdar

Driven by a keen interest in travel journalism, I am building my career by reporting on one of the world's fastest-changing industries. At Travel And Tour World, I write about aviation, tourism, hospitality, destination marketing, and major developments influencing global travel. My work focuses on turning complex industry updates into clear, engaging stories that are both informative and relevant. I am committed to factual reporting, careful research, and delivering meaningful insights that help readers stay connected with the latest trends and transformations across the travel sector.

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August 25, 2025 23:10 GMT+5:30

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Indonesia has rolled out its new ‘All Indonesia’ unified digital arrival card, a streamlined platform designed to replace the multiple separate forms previously required for international visitors. By integrating immigration, customs, and health declarations into one digital system, the government aims to simplify entry procedures, reduce confusion at airports, and create a faster, more efficient arrival experience for travelers while strengthening border management.

Indonesia has officially launched “All Indonesia”, a comprehensive digital platform that combines immigration, customs, and health declarations into one seamless system. This initiative replaces older, fragmented forms such as SATUSEHAT and the electronic customs declaration, ensuring that travellers no longer need to submit multiple documents. The government designed the platform to simplify entry procedures, enhance efficiency at airports, and provide a smoother experience for visitors arriving in the country.

Simplifying the Entry Process

The All Indonesia system marks a significant shift in how the country manages its international arrivals. Instead of juggling different online portals, travellers now complete a single All Indonesia Arrival Card before boarding their flight. The platform reduces confusion, speeds up border clearance, and ensures that authorities collect accurate and consistent information from every passenger.

Authorities require all international visitors to complete the online form when entering through major airports such as Bali, Jakarta, and Surabaya. This requirement applies to all categories of travellers, including those who qualify for visa-free entry. By consolidating procedures, Indonesia places itself in line with other nations that have already adopted digital declaration systems, such as Australia, Singapore, and New Zealand.

Easy Online Submission

Travellers can fill out the arrival card up to three days before their scheduled trip, ideally within seventy-two hours of departure. The process takes less than three minutes to complete and does not involve any fees. Once the form is submitted, the system automatically generates a QR code and sends it to the traveller’s registered email address.

On arrival, visitors must present this QR code at immigration and customs checkpoints. Officers scan the code to access the traveller’s submitted information instantly, reducing paperwork and long queues. The system integrates seamlessly with airport procedures, which helps streamline the arrival process and avoids delays that previously occurred when multiple forms were required.

Information Collected

The allindonesia.imigrasi.go.id platform requests a wide range of essential data to meet immigration, health, and customs requirements. Travellers must provide:

• Personal details such as full name, nationality, and date of birth.
• Passport information including number, date of issue, and expiry date.
• Travel details such as flight or transport information and port of entry.
• Accommodation details covering the address or hotel where the visitor will stay.
• Health declarations confirming the traveller’s medical status and compliance with current health protocols.
• Customs declarations for goods and items being brought into the country.
• Electronic device registration through the inclusion of IMEI numbers, which helps monitor imported devices and prevent illegal trade.

By integrating these details into one submission, the platform eliminates duplication and ensures that all relevant agencies—immigration, customs, and health—have simultaneous access to accurate records.

Not a Replacement for Visas

The All Indonesia Arrival Card serves as an entry declaration tool and does not replace the need for a visa. Travellers remain responsible for securing the correct visa before entering Indonesia. Options include the Visa on Arrival (VoA), the electronic VoA (e-VOA), visa-free entry for eligible ASEAN nationals, or other visa categories depending on the purpose of travel.

This clarification is critical because many travellers may mistake the digital card as a visa application. Instead, the platform functions only as a digital declaration system, and all visitors—whether visa-exempt or not—must complete it before arrival.

Advantages for Travellers

The introduction of the All Indonesia Arrival Card offers several benefits:

1. Time efficiency – By filling out the form before travelling, visitors save time at the airport, where they only need to scan their QR code.
2. User-friendly process – The online system is simple, mobile-friendly, and available in multiple languages.
3. No cost involved – The process is entirely free, removing any financial burden.
4. Integrated requirements – Health, customs, and immigration declarations combine into a single step.
5. Modernized border control – Authorities can process arrivals faster and reduce congestion at entry points.

These advantages align with Indonesia’s broader efforts to boost its tourism industry by improving visitor experiences.

Supporting Indonesia’s Tourism Goals

Indonesia relies heavily on tourism as a driver of economic growth, with destinations like Bali attracting millions of international visitors each year. By simplifying border entry, the country strengthens its reputation as a welcoming destination. Authorities expect that the All Indonesia system will reduce traveller frustration, cut waiting times, and encourage more repeat visits.

The streamlined digital process also supports Indonesia’s digital transformation agenda, where government services move increasingly online. This shift not only improves efficiency but also enhances data collection, allowing agencies to better plan for visitor flows, health measures, and customs monitoring.

Step-by-Step Guide for Travellers

For those planning a trip to Indonesia, the process is straightforward:

1. Access the official website – Visit allindonesia.imigrasi.go.id.
2. Fill out the form – Provide personal details, passport information, travel plans, accommodation, and required declarations.
3. Register electronic devices – Enter IMEI numbers for mobile phones or tablets, if applicable.
4. Submit the form – Complete the process online within three days of travel.
5. Receive QR code – Check email for confirmation and the QR code.
6. Present QR code on arrival – Show it at immigration and customs counters at the airport.

By following these steps, travellers ensure compliance and avoid unnecessary delays upon arrival.

Indonesia has launched the ‘All Indonesia’ unified digital arrival card, merging immigration, customs, and health forms into a single platform to simplify entry formalities and ensure faster, smoother processing for all international visitors.

With the All Indonesia platform now active, the government sets a clear precedent for a modern, integrated approach to managing international arrivals. The system reflects global best practices and positions Indonesia as a forward-thinking destination that values traveller convenience and efficient border management.

As international tourism continues to recover and expand, the success of this digital initiative will play a vital role in shaping Indonesia’s reputation as a country that blends hospitality with innovation.