Published on November 21, 2025

Las Vegas, renowned for its luxury hospitality, will soon host one of the most anticipated events in the global hospitality sector. Horst Schulze, co-founder of The Ritz-Carlton Hotel Company, will open the prestigious INSPIRE Las Vegas Conference this December. The event, organised by the International Luxury Hotel Association (ILHA), will take place at Resorts World Las Vegas on December 10-11, 2025.
Schulze, an influential figure in luxury hospitality, will take centre stage for an exclusive fireside chat with Phil Keb, Senior Executive of Luxury Brand Growth at IHG Hotels & Resorts. The conversation promises to delve into the evolving dynamics of luxury hospitality, highlighting changing guest expectations and the principles that continue to drive exceptional service.
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This engaging dialogue aims to provide insights for professionals across the hospitality industry, including hoteliers, owners, operators, and investors. Schulze will explore themes such as service excellence, the importance of company culture, and the fine balance between leading and managing in a hospitality context.
Schulze’s leadership has shaped the luxury hotel sector globally, and his discussion will give valuable lessons for those seeking to stay ahead in a rapidly evolving market. He will also share a defining personal experience that significantly influenced his philosophy, shaping the way luxury hotels operate today.
The INSPIRE Las Vegas conference, designed for luxury hospitality professionals, provides a platform to discuss the future of the industry. With over 1,000 attendees and more than 100 expert speakers, the event will cover essential topics like innovation, strategic growth, and leadership.
The conference’s primary sponsors, including Honeywell, the event’s Diamond Sponsor, will showcase advancements in connected building technologies that enhance safety, sustainability, and performance in luxury hotels worldwide. These technologies will be crucial for hotels striving to provide unparalleled guest experiences while adhering to modern sustainability practices.
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As one of the premier gatherings for the luxury hospitality community, INSPIRE Las Vegas serves as a vital space for networking, exploring trends, and learning from industry leaders. With Tier Three tickets nearly sold out, attendees are encouraged to secure their spots promptly to avoid missing out on this invaluable opportunity to engage with the very best in the industry.
At the core of the conference lies a deep exploration of service excellence. In the luxury hospitality space, service is not just about meeting basic needs; it’s about crafting unique, unforgettable experiences for guests. Schulze’s contributions to the Ritz-Carlton’s legendary service standards have helped set the gold standard in luxury hospitality.
During the session, attendees will gain insights into how service excellence continues to be the driving force behind guest loyalty and long-term profitability. Schulze will discuss how the principles of exceptional service can be adapted to various hospitality segments and how hotel leaders can maintain service standards amid evolving guest expectations.
The INSPIRE Las Vegas conference is more than just a gathering for industry professionals. It’s a space for connection, learning, and innovation that will shape the future of the luxury hotel sector. The opening fireside chat with Horst Schulze promises to offer invaluable insights into what makes luxury hospitality truly extraordinary.
For anyone in the luxury hotel industry, this event will provide the tools, knowledge, and network necessary to lead and innovate in a rapidly evolving market. It’s an opportunity not to be missed for those looking to drive growth and exceptional service in their own establishments. INSPIRE Las Vegas is set to be a game-changer for the global hospitality community.
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