ITA Airways unveils exciting upgrade experience with new ‘Instant Upgrade’ feature

Tuesday, December 26, 2023

ITA Airways is delighted to introduce its new “Instant Upgrade” service, effective immediately. This feature allows passengers to seamlessly transition to Business, Premium Economy, or Superior class without the need for a bid through the “Upgrade with an Offer” process.

Opting for the “Instant Upgrade” ensures swift authorization, contingent upon seat availability in the chosen class and the payment of a fixed amount. This convenient service can be accessed 72 hours prior to the scheduled departure.

It’s important to note that the Instant Upgrade applies to each flight segment and extends to all passengers included in the booking, exclusively for ITA Airways-operated flights.

ITA Airways determines ticket categories eligible for upgrade requests, typically based on factors such as the purchased fare class. Eligibility verification is essential, and the availability of upgrade seats is subject to limitations, varying based on destination and flight availability.

The payment for the Instant Upgrade, as well as associated services within the booking, is non-refundable. While the purchased Instant Upgrade doesn’t include lounge access or extra baggage allowance, it does grant passengers priority benefits such as a dedicated baggage tag, access to the Fast Track lane during security checks, and priority boarding.

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