Langkawi will welcome tourists but the players seek SOPs

Monday, September 6, 2021

The tourism industry players in Langkawi with less than two weeks to the reopening of the sector have requested the National Security Council (NSC) to make the standard operating procedures open to public that will regulate their operations.

Online portal The Vibes quoted Tourism Langkawi chairperson Ahmad Pishol Isahak explaining that there should be SOPs to oversee all the players and the various services they provide.

As per travel and tourism bodies, Langkawi tourism players are keen to kick-start the travel bubble programme from Sept 16th, Uzaidi Udanis, the Malaysian Inbound Tourism Association (MITA) president, said that they are ironing out last-minute preparations in expectation of the return of tourists.

“The products are ready but there are some minor last-minute details. Car rentals need to renew their road tax, chalets need landscaping. Some small maintenance is needed to make sure all is in order,” he said, adding that Langkawi has not had tourists since March 2020.

Uzaidi explained that the association had been trying hard to train and certify as many businesses as possible for compliance with government SOPs (standard operating procedures).

“We don’t want any clusters from tourist groups. We will also encourage the tourists to give feedback to our call centre if there are any complaints on SOPs.”

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