Leading Hotels of the World Annual Convention Showcases Innovation in Luxury Hospitality

Published on November 27, 2025

The Leading Hotels of the World (LHW) held its prestigious 59th Annual Convention in Bangkok, Thailand, from November 20-22, 2025, bringing together key industry leaders from around the globe. This year’s gathering, under the theme “Leading with Purpose: Embracing a New Era,” attracted General Managers, hotel owners, and executives from over 425 independent luxury hotels in LHW’s portfolio. The event focused on the evolving landscape of luxury hospitality and the opportunities for independent hotels to thrive in a fast-changing industry.

As one of the most influential gatherings in the global hospitality sector, the convention provided a platform for in-depth discussions, dynamic workshops, and case studies led by top experts. Set in Bangkok, a vibrant and culturally rich city, the event showcased the exceptional luxury offerings in the region, emphasizing the growing importance of Asia in the global hospitality market.

Innovation and Leadership at the Heart of the Convention

The convention opened with an inspiring address from Shannon Knapp, President and CEO of LHW, who highlighted the challenges and opportunities facing the hospitality industry. As luxury hotels adapt to a rapidly changing world marked by AI advancements, generational shifts in guest expectations, and geopolitical dynamics, the convention underscored the need for leaders to embrace innovation while staying true to the core values of personalized service and exceptional guest experiences.

A key focus of the convention was on how luxury hospitality is evolving in response to these changes. The discussions explored emerging trends such as the digitization of services, sustainability in hotel operations, and the growing importance of experience-driven travel. With Asia-Pacific (APAC) travelers demanding more personalized, authentic, and digitally connected experiences, the convention provided valuable insights into how independent luxury hotels can meet these evolving expectations.

Notable Speakers and Industry Insights

Throughout the three-day event, the LHW leadership team was joined by industry experts from various sectors, including renowned thought leaders like Jillian Tellez Holub and Jackey Yu from McKinsey & Company, Chris Mathews from Amazon Web Services, and Dan Wang from Eurasia Group, among others. Their presentations provided practical strategies, case studies, and inspiration for adapting to the shifting tides of luxury hospitality. Topics included everything from artificial intelligence and technology in hospitality to global volatility and local market dynamics.

In addition to the main discussions, the event offered a series of networking opportunities where participants could connect, exchange ideas, and form collaborations. This collaborative environment is essential as the industry works to address new challenges and opportunities, from the rise of eco-conscious luxury to the evolving sustainability expectations of high-end travelers.

Showcasing Bangkok’s Luxury Hospitality

The convention was hosted by two of Bangkok’s Leading Hotels of the World members: Capella Bangkok and The Okura Prestige Bangkok. These hotels exemplified the best of Thailand’s luxury hospitality, combining modern sophistication with authentic local experiences. Throughout the event, delegates had the opportunity to experience firsthand the unique offerings of these properties, which reflect the fusion of traditional Thai hospitality with cutting-edge innovation and sustainable luxury practices.

Bangkok’s rich cultural heritage and fast-growing luxury market made it the perfect backdrop for discussions on the future of hospitality. The city’s status as a global tourism hub and its evolving hotel sector was highlighted as a key example of the way independent luxury hotels can remain relevant in a competitive market while maintaining their identity and offering distinctive, high-end experiences.

Celebrating Excellence at the 2025 Leading Hotels Membership Awards

The convention culminated in the 2025 Leading Hotels Membership Awards ceremony, held at the Royal Thai Navy Hall. This elegant Gala Dinner celebrated the achievements of eight exceptional hotels and hoteliers who demonstrated outstanding leadership, innovation, and dedication to the highest standards of luxury hospitality.

The awards were divided into several categories, including:

• Leading Legend Award: Honoring a hotelier who has transformed the industry with excellence, agility, and innovation.
• Uncommon Vision Award: Recognizing a hotelier who has overcome significant challenges to create innovative business solutions.
• Remarkable Experiences Award: Celebrating a hotel that offers unique and immersive guest experiences.
• Change-Makers Award: Acknowledging a hotel that has contributed significantly to the prosperity of its local community.
• Unrivalled Luxury Leader Award: Recognizing a hotel’s unwavering commitment to luxury hospitality and excellence.
• Sustainability Leader Award: Acknowledging a hotel committed to responsible travel and sustainable practices.

These prestigious awards emphasize the importance of purpose-driven leadership and sustainability in the luxury hospitality industry. The winners represent the pinnacle of innovation, excellence, and a deep commitment to creating extraordinary guest experiences.

Looking Ahead: The 2026 Annual Convention in Rome

As the 2025 convention came to a close, LHW announced that the 2026 Annual Convention will take place in Rome, Italy. This marks a return to Europe for the gathering, offering another opportunity for luxury hotel leaders to come together and explore new challenges and innovations in the global hospitality market.

Shaping the Future of Luxury Hospitality

The Leading Hotels of the World Annual Convention in Bangkok highlighted the significant shifts occurring in the luxury hospitality landscape. With technology, sustainability, and personalized guest experiences at the forefront, LHW continues to guide its members through the complexities of modern luxury travel. This year’s convention reaffirmed the power of leadership, innovation, and community in shaping the future of the industry, ensuring that independent luxury hotels remain at the heart of exceptional travel experiences for years to come.