Luggage-Free Travel Made Easy: ITA Airways Launches New Service for Tokyo-Kyoto Routes

Published on November 11, 2025

Japan continues to push the boundaries of the tourism industry with the introduction of the ‘LUGGAGE EXPRESS’, which will operate and deliver luggage to hotels in the city of Kyoto from hotels in Tokyo from the 1st of November 2025. In collaboration with the largest travel organisation in Japan, JTB, and the operator of the Shinkansen, JR Tokai, the service is designed for international travellers who have checked into a hotel in Tokyo and want to travel to Kyoto, where their luggage will be waiting at a hotel at their final destination.

Travellers who would like to travel between the large metropolitan cities of Japan, undeterred by large and heavy luggage will appreciate this service. Not only does ‘LUGGAGE EXPRESS’ guarantee the ease and convenience with which luggage will be transported, it also allows for comfort in the travel between the two cities as transit is separated from baggage.

Procedure for Using the ‘LUGGAGE EXPRESS’ Service

Using the Shinkansen, the world famous high-speed train, ‘LUGGAGE EXPRESS’ services the two largest and most popular cities in Japan, Tokyo and Kyoto. The methodology is as follows: the travel is booked for the hotel and check-in is done before 9:00 am. The luggage is transported to the hotel in Kyoto and by 18:00 pm, it is delivered for a fee of ¥16,500. In the alternative, travelers who prefer to receive their luggage for a fee of ¥13,200 by 9:00 pm, can choose the option of a later delivery window.

The service is aimed at international visitors, particularly those who do not understand the complications of traveling in Japan, which can be crowded and where large suitcases are cumbersome, and at the same time, there may be limited luggage storage at hotels. Tourists who use ‘LUGGAGE EXPRESS’ will no longer worry about how to transfer their bags between cities. Instead, they will concentrate on the wealth of culture and history which Tokyo and Kyoto have in store for them.

A Solution for Travellers and Hotels

‘LUGGAGE EXPRESS’ not only intends to facilitate the movement of travelers but also assists hotels in Japan to address some of their pain points. In Japan, the international hotels segment often encounters the challenge of not having adequate space to offer temporary luggage storage for their guests. ‘LUGGAGE EXPRESS’ reduces the amount of luggage storage needed on site, allowing hotels to optimize their space while improving service to guests.

Travelers can now have the advantage of exploring the with no time lost in managing large bags. These include Japan’s famous temples in Kyoto, the vibrant districts of Tokyo, and the beautiful countryside. Japan is a country where people can relax without the need for complex travel arrangements.

Marketing Towards Global Tourists

JTB and JR Tokai designed this service for people visiting Japan for the first time, alongside those who do not have a firm grasp of the country’s public transport system. Customers who do not speak Japanese tenant the service for whom the interface is designed to provide help using the multi-language supported system.

There is increase in international tourism to Japan and ‘LUGGAGE EXPRESS’ is one of the new services that is being offered to international visitors. Like other services, this is also expected to benefit the tourism sector by improving the tourism inflow to Japan through convenient travel arrangements.

Top is the most modern city while Kyoto is the main tourist attraction. The pathway connecting both is a top tourist journey and is enjoyed by all. The other services that ‘LUGGAGE EXPRESS’ provides makes both Kyoto and Tokyo an me me me me.

The Shinkansen provides an effective way to travel between Tokyo and Kyoto which takes just under 2.5 hours. The ride is very comfortable, there is a lot of legroom, it offers large windows to take in the beautiful landscapes of the Japanese countryside, and it even has a high-speed option. With the introduction of the ‘Luggage Express’, travellers no longer need to worry about their luggage, so they can relax and enjoy the ride.

Other Benefits of the Service

‘Luggage Express’ adds to the overall visitor experience by providing convenience and efficiency, streamlining the travel logistics of an itinerary. People can enjoy the entire day they have planned for Tokyo and Kyoto without worrying about their luggage, as it is safely en route to their hotel. Visitors can even manage their time more efficiently, as the time they would have otherwise used to handle their luggage can be used to enjoy more cultural sites, restaurants, and shopping opportunities.

‘Luggage Express’ type services will be, and is, in high demand for the growing number of international visitors. It adds to Japan’s tourism infrastructure by enhancing the travel experience and attracting visitors to explore more of the country.

Conclusion: A Fitting Answer for International Tourists Visiting Japan

The introduction of ‘LUGGAGE EXPRESS’ is of monumental importance for enhancing the travel experience of international visitors to Japan. The ability to travel Tokyo and Kyoto without the payment of excess baggage charges and pointless lugging around of heavy baggage is a compelling incentive for travellers to visit Japan. By Augmenting the utterance simplicity of multilingual staff, both JTB and JR Tokai worry about the paramount importance of tourist discomfort instead of their own discomfort during explorations.

The use of innovative, customer-oriented business models is a key competitive differentiator for tourism growth in Japan and the world. ‘LUGGAGE EXPRESS’ serves as a perfect illustration of a service designed for the expanding market needing something different and unique. It fosters ease-of-mind travel, increasing its attractiveness to visitors.