Published on September 7, 2025

Waldorf Astoria London Admiralty Arch has made a significant announcement with the appointment of Marie-Charlotte Gauter as the new Director of Operations. Set to open in 2026, this highly anticipated luxury hotel will be part of the prestigious Waldorf Astoria brand, known for its world-class hospitality. Gauter, who comes from Hotel Cafe Royal, brings a wealth of experience and expertise to her new role at the iconic Hilton Luxury Brands property.
Gauter’s career trajectory is nothing short of impressive. Over the past seven years at Hotel Cafe Royal, she steadily climbed the ranks, starting as a duty manager and ultimately becoming the Director of Operations. Her time at the hotel has been marked by her dedication and passion for hospitality, as well as her ability to drive the hotel’s success. Gauter’s leadership was instrumental in growing the hotel’s average room rate from £500 in 2019 to £704 in 2022. Her exceptional work was recognized when she was named a Young Trailblazer in the 2023 Boutique Hotelier Power List. This accolade was a testament to her rapid career progression and her pivotal role in the hotel’s growth.
Upon her departure from Hotel Cafe Royal, Gauter took to LinkedIn to express her gratitude. She thanked the teams she led and mentored, reflecting on the trust, collaboration and camaraderie they shared. Gauter emphasized how honored she was to have worked with such talented individuals, expressing deep appreciation for the journey they had together.
At Waldorf Astoria London Admiralty Arch, Gauter will be working closely with Guillaume Marly, the hotel’s General Manager. Marly, who also joined the Waldorf Astoria project after a successful tenure at Hotel Cafe Royal, brings over seven years of experience with the luxury brand. Together, Gauter and Marly will lead the hotel’s operations, ensuring the highest standards of service and guest experience.
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The Waldorf Astoria London Admiralty Arch promises to be a game-changer in the luxury hotel market. The property, originally slated for a 2022 opening, will feature 100 opulent rooms, including a VIP suite with breathtaking views of the Mall and Buckingham Palace. A 320-cover ballroom and reception area will be situated on the lower ground floor, further elevating the venue’s appeal as a prime location for high-profile events.
In addition to the luxurious accommodations, the hotel will feature world-class dining overseen by two of the most renowned chefs in the industry. Clare Smyth and Daniel Boulud, who collectively hold seven Michelin stars, have been announced as the hotel’s official chef partners. Each chef will curate one of the hotel’s signature restaurants, promising an extraordinary culinary experience for guests.
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The opening of Waldorf Astoria London Admiralty Arch is a crucial part of Hilton’s strategy to expand the Waldorf Astoria brand globally. With plans to add 16 new properties to the portfolio, Hilton aims to establish its iconic brand in key gateway cities. New locations in London, Sydney, Hanoi, Jakarta, Tanger, Kuala Lumpur and Jaipur are expected by 2026, marking an exciting era for the Waldorf Astoria brand.
Marie-Charlotte Gauter’s appointment as Director of Operations at Waldorf Astoria London Admiralty Arch reflects the hotel’s commitment to excellence and its ambitious goals for the future. With a seasoned hospitality leader at the helm, the hotel is poised to set new standards in luxury hospitality, offering unparalleled experiences for its discerning guests.
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Wednesday, December 3, 2025
Wednesday, December 3, 2025