Thursday, January 25, 2024
LNER, Network Rail and Mobile Network Operators (MNOs) are collaborating to improve mobile connectivity on the East Coast Main Line.
The joint project is delivering new mobile phone infrastructure into tunnels outside London King’s Cross station.
It has reached an important milestone with the installation of a bespoke antenna.
The work inside Gasworks and Copenhagen tunnels will mean most customers can expect a more reliable and consistent mobile phone and on-train Wi-Fi connection.
They can also see the removal of ‘not-spots’ customers can experience when travelling through the tunnels.
The successful delivery of the project, funded by LNER working in collaboration with Network Rail and major mobile network operators.
It will mean the tunnels will be the first on the country’s operational railway to be fitted with the bespoke solution. The system is installed by rail connectivity and technology integration specialist Linbrooke.
Rigorous testing has been carried out at Network Rail’s Innovation and Development Centre between Network Rail and the phone companies before introduction onto the network.
The technology will mean from later this year most customers will be able to maintain direct voice and data access to their mobile provider, keeping their calls connected and meetings online as they approach and leave the capital.
James Downey, Finance Director at LNER, said, that their customers have told them that reliable WiFi and mobile connection is a key consideration.
Especially when they are making decisions about travelling by train. Many are expecting the connection on the train to be as strong as home.
This section of LNER‘s route is a popular spot for customers to make calls or send messages.
This is because they approach London King’s Cross or just get comfortable in their seat to begin their journey north.
Those calls, messages and meetings will now benefit from a high-end and more reliable signal meaning their customers can connect easily.
Helen Cavanagh, Head of Passenger Experience for Network Rail’s East Coast route, said that this is a fantastic example of the rail industry.
He also said that mobile operators working together to improve services and experience for passengers.
This project will help most passengers connect with their families and friends on the approach to King’s Cross station.
This will be helping boost their enjoyment when travelling on the East Coast Main Line.
Ben Lynch, Managing Director at Linbrooke Rail expressed his happpiness to be part of this exciting project.
It will transform the passenger experience on LNER trains.
Delivering new technology and rail infrastructure is at the heart of the Linbrooke business.
The location and environment of this project will add to the challenge. But, the collective team have made a good start on the construction phase, and he looks forward to seeing this continue.
A Virgin Media O2 spokesperson said that Virgin Media O2 focuses on improving the network experience for its customers wherever they are and closing any “not spots” that exist for them.
This project will help to ensure they are able to get quality mobile coverage on the move.
It will enable them to connect when leaving and approaching London King’s Cross Station.
Sunday, April 28, 2024
Sunday, April 28, 2024
Sunday, April 28, 2024
