Navan Introduces Revolutionary Multi-City Booking System for Business Travelers

Published on December 11, 2025

Navan, a leader in business travel solutions, has launched an innovative upgrade to its platform, introducing a multi-city booking engine designed to simplify one of the most complex aspects of business travel: planning and ticketing multi-leg itineraries. This new tool eliminates the need for human agents in booking complex routes, a pain point that has long been a challenge for both business travelers and travel managers.

With the new multi-city booking system, Navan is poised to transform the way corporate travel is managed. Previously, booking multi-leg flights required travelers to navigate through multiple booking platforms, deal with inconsistent pricing, or even resort to manual bookings through email or phone with agents. This often led to increased costs and non-compliance with company travel policies. The Navan multi-city engine provides a seamless, intuitive solution that streamlines the entire process.

Simplifying Complex Itineraries for Business Travelers

Navan’s new multi-city booking engine addresses a critical issue in corporate travel management: the growing complexity of business itineraries. Traditional booking tools struggle with the exponential increase in route combinations that occur with each added stop on a multi-leg journey, making it harder for travelers to find the best options. Navan’s advanced algorithm uses cutting-edge New Distribution Capability (NDC) content to compare and optimize fares in real-time, providing travelers with a faster, more accurate and efficient booking experience.

By integrating NDC content, the system surfaces routes and pricing combinations that older booking tools cannot access, giving companies improved availability and better pricing options. This enhanced visibility ensures that companies can book more affordable flights and access a wider range of airlines and flight options.

Key Features of Navan’s Multi-City Booking Engine

The newly launched multi-city booking engine incorporates several key features designed to optimize the booking process for business travelers:

1. Unified, Intuitive Interface
   The new interface mirrors Navan’s existing one-way and round-trip booking flows, making it easy for travelers to navigate multi-leg routes without a steep learning curve. This unified approach helps business travelers book complex itineraries with confidence and ease.
2. Transparent Fare Comparisons
   Navan’s system allows users to compare different fare types across multiple legs of a journey. It also offers the flexibility to mix cabin classes, such as business class for long-haul segments and economy for shorter flights. Travelers can see price trade-offs and make informed decisions based on their preferences and budget.
3. Smarter, Resilient Ticketing
   The checkout process has been revamped to support multiple bookings in a single transaction. If one flight segment fails to ticket, the rest of the trip can still be issued, reducing delays and preventing the need for manual rebooking. This resilience is critical in ensuring that the traveler’s journey is as seamless as possible, even when technical issues arise.
4. Expanded Inventory and Better Pricing
   With NDC integration, Navan’s multi-city engine offers access to flight routes and pricing combinations that older booking tools often miss. This integration enables better pricing options and gives companies the ability to secure the most competitive fares available for multi-leg journeys.

Making Complex Business Travel Seamless

Navan’s solution is designed to eliminate one of the most significant pain points for business travelers: booking multi-leg itineraries. By allowing employees to book their trips through a single platform and providing access to a variety of flexible options, the new tool ensures that companies can keep travel costs low while maintaining compliance with corporate travel policies.

The system is also a time-saver, enabling corporate travel managers to plan multi-city itineraries quickly and efficiently without the need for constant back-and-forth with travel agents. This streamlined process allows for greater control over travel plans and budgeting.

Future Enhancements and AI Integration

Looking ahead, Navan plans to introduce AI-powered optimizations in 2026 that will automatically suggest route combinations designed to minimize cost and maximize traveler comfort. The AI system will analyze the traveler’s preferences, such as preferred airlines or cabin class, and recommend the most efficient and cost-effective itinerary options based on real-time data.

Additionally, contextual guidance will be available through Navan’s multi-city travel agents, offering expert support to travelers when needed. This integration of artificial intelligence will allow Navan to continuously improve the booking process, making it even more intuitive and user-friendly.

Streamlining Corporate Travel with Navan

The new multi-city booking engine is part of Navan’s larger strategy to automate the most complex areas of corporate travel management. By taking on tasks traditionally handled by specialist travel consultants, Navan aims to make high-complexity bookings as seamless as booking a one-way flight.

With the introduction of this tool, Navan is helping to reshape the future of business travel, making it more efficient, cost-effective, and aligned with corporate goals. The company’s commitment to simplifying the business travel process through innovative technology ensures that companies can manage corporate travel more easily than ever before.

Conclusion: A New Era for Business Travel

Navan’s multi-city booking engine represents a major innovation in the corporate travel sector, simplifying the process of booking complex, multi-leg itineraries. By offering greater efficiency, cost savings, and enhanced flexibility, this new platform will help businesses optimize their travel planning while improving compliance with corporate policies.