Passengers Stranded in Ecuador as Avianca Airlines Cancels Six Flights at Mariscal Sucre and Jose Joaquin de Olmedo, Disrupting Travel in Quito and Guayaquil

Published on October 10, 2025

Passengers in Ecuador are facing significant disruptions as Avianca Airlines has canceled six flights at two major airports: Mariscal Sucre in Quito and Jose Joaquin de Olmedo in Guayaquil. The cancellations have left many travelers stranded, causing considerable frustration. Quito and Guayaquil, two of Ecuador’s largest cities, are now experiencing a ripple effect on air travel. The canceled flights have disrupted not only local commuters but also international travelers. As passengers scramble for alternatives, the airports are filled with confusion and uncertainty. This unexpected setback has intensified travel woes, especially as passengers had little notice about the cancellations. Consequently, both airports are struggling to accommodate the sudden surge in demand for rebookings. With no immediate solution in sight, travelers are left uncertain about when they can finally reach their destinations. This ongoing disruption underscores the challenges of air travel, especially when flight schedules are unexpectedly altered.

Affected Cities and Airports

The affected two major airports in Ecuador: Mariscal Sucre International Airport (UIO), located in the capital city of Quito, and Jose Joaquin de Olmedo International Airport (GYE), situated in Guayaquil, the country’s largest port city. Quito, nestled high in the Andes mountains, is known for its colonial architecture and cultural significance, while Guayaquil is a bustling coastal city, vital to Ecuador’s economy and trade. These two cities serve as key hubs for both domestic and international flights, connecting Ecuador to various global destinations.

Flight Cancellations

Overview of Cancelled Flights

On the day of the disruption, Avianca Airlines and its Ecuadorian subsidiary, Avianca Ecuador, canceled six flights in total. Four flights operated by Avianca Airlines were domestic within Colombia and international to Ecuador, while two Avianca Ecuador flights were domestic between Quito and Guayaquil. The affected flights are summarized below:

Avianca Airlines Flights

Avianca Ecuador Flights

Passengers on these flights were abruptly informed of the cancellations, leaving many stranded at airports with limited support and alternative flight options.

Airports Affected

Mariscal Sucre International Airport (UIO) in Quito and Jose Joaquin de Olmedo International Airport (GYE) in Guayaquil are Ecuador’s two primary hubs for domestic and international flights. These airports are critical for connecting travelers within South America and beyond.

• Quito, Ecuador’s high-altitude capital, is a major gateway for travelers heading to the Andes or international destinations.
• Guayaquil, Ecuador’s largest port city, serves as a key hub for business travelers and tourists exploring the Pacific coast.

At both airports, terminals were reported to be crowded with frustrated passengers seeking information and rebooking options.

What to Do if Your Flight Gets Cancelled: A Quick Guide

Flight cancellations can be frustrating, but knowing the right steps to take can help minimize stress. Here’s what you can do if you find yourself in this situation:

Stay Updated
Monitor your email, phone, and the airline’s app for rebooking confirmation or further announcements.

Stay Calm and Check for Updates
As soon as you learn your flight is canceled, stay calm and check for updates. Many airlines will notify you via text, email, or their app. Visit the airline’s website for real-time updates on the situation.

Contact the Airline
Reach out to the airline’s customer service either in person at the airport or over the phone. If you’re at the airport, head to the service desk. If you’re not, try calling or using the airline’s online chat system to avoid waiting in long queues.

Know Your Rights
Familiarize yourself with the airline’s policies regarding cancellations. Many airlines offer rebooking options or compensation, especially if the cancellation is within their control. In the EU, for example, passengers are entitled to compensation under certain conditions.

Consider Alternative Flights
Ask the airline about the next available flight. If you can’t find a suitable option, consider booking a new flight through another airline, or check for other forms of transport like trains or buses.

Passengers navigating Ecuador’s airports during this disruption are encouraged to remain patient and proactive. By staying updated, seeking support from airline staff, and planning ahead, travelers can mitigate the stress caused by these cancellations and ensure smoother journeys once flights resume.

Source: FlightAware