Pullman Bangkok Hotel G Appoints Mr. Pierre Betourne as General Manager, New Update

Published on December 11, 2025

Pullman Bangkok Hotel G is excited to announce the appointment of Mr. Pierre Betourne as the new General Manager. With a wealth of experience spanning over two decades in global hospitality, Mr. Betourne is poised to lead the hotel through its next phase of growth, reinforcing the hotel’s reputation as a lifestyle-driven destination in the heart of Bangkok.

A Distinguished Career in Hospitality

Mr. Pierre Betourne’s career in the hospitality industry is marked by impressive achievements and a deep understanding of the challenges and opportunities in the sector. With a career that spans several countries and a variety of hotel brands, Mr. Betourne has demonstrated strong operational leadership, an ability to drive brand development and a focus on team empowerment. His work across diverse cultural environments and destinations has further strengthened his expertise in delivering world-class service to guests while also fostering dynamic team cultures.

Before his appointment at Pullman Bangkok Hotel G, Mr. Betourne earned significant recognition for his role in Thailand’s hospitality recovery after the COVID-19 pandemic. Following an 18-month hotel closure, Mr. Betourne played an instrumental role in revitalizing four Accor properties in Phuket and Hua Hin. This remarkable achievement helped restore both the business operations and the reputation of the resorts in one of Thailand’s most popular tourism regions. His exceptional leadership and commitment to the recovery process earned him the Best General Manager in Thailand Award in 2024, a testament to his ability to navigate challenging situations and emerge successful.

A Vision for Pullman Bangkok Hotel G

Now at the helm of Pullman Bangkok Hotel G, Mr. Betourne is eager to embrace the hotel’s bold personality and creative spirit. Known for its vibrant design, contemporary atmosphere and emphasis on lifestyle experiences, the hotel has long been a favorite among travelers seeking an authentic connection to the city. Mr. Betourne’s vision for the hotel is to elevate the guest experience further, ensuring that each interaction reflects the hotel’s distinctive identity.

Under Mr. Betourne’s leadership, Pullman Bangkok Hotel G is set to enhance its position in the competitive Bangkok hotel market, focusing on guest-centric experiences, innovative offerings and a contemporary lifestyle that resonates with both local and international visitors. With his vast experience in operational excellence, he is committed to driving both the service standards and overall brand identity of the hotel, ensuring it stays relevant in an ever-evolving market.

Empowering the Team

Central to Mr. Betourne’s approach is the empowerment of the hotel team. He believes in fostering a strong team culture that emphasizes collaboration, creativity and continuous improvement. This, he believes, will not only enhance guest satisfaction but also ensure that the team is engaged, motivated and aligned with the hotel’s core values. A motivated and well-supported team, according to Mr. Betourne, is essential for delivering exceptional service that aligns with Pullman Bangkok Hotel G’s mission of providing guests with authentic, unforgettable experiences.

A New Chapter for Pullman Bangkok Hotel G

With over 20 years of global hospitality experience, Mr. Pierre Betourne’s appointment signals an exciting new chapter for Pullman Bangkok Hotel G. His leadership is expected to refine the hotel’s market positioning, making it even more relevant to the growing demand for lifestyle-driven hotel experiences in Bangkok. Drawing from his wealth of experience in operational management, brand development and recovery strategies, he aims to strengthen the hotel’s presence, not just in Bangkok, but also within the broader Accor group portfolio.

As Pullman Bangkok Hotel G continues to evolve, Mr. Betourne looks forward to welcoming guests to an environment that reflects the city’s dynamic energy and creativity. His commitment to enhancing the guest experience, combined with his dedication to team development and brand growth, makes him the perfect leader for this iconic hotel as it steps into a new era of excellence in hospitality.

Looking Ahead: A Focus on Authentic Experiences

The hospitality industry is continuously changing and Mr. Betourne’s appointment at Pullman Bangkok Hotel G aligns with the hotel’s mission to be at the forefront of innovation and creativity in the hospitality sector. As he takes the reins, there is an exciting anticipation around the future of the hotel, as it continues to provide exceptional experiences to guests while embracing the energy and unique spirit of Bangkok.

In conclusion, Pullman Bangkok Hotel G, under the leadership of Mr. Pierre Betourne, is set to solidify its reputation as one of Bangkok’s top destinations for both business and leisure travelers. His vast expertise, coupled with his passion for hospitality and innovation, promises to make the hotel a standout in the competitive hospitality landscape of Thailand.