Rex Tops Australian Airline Reliability for 16th Consecutive Month, BITRE Reports

Saturday, February 24, 2024

The Bureau of Infrastructure, Transport, and Regional Economics (BITRE) has announced Rex as the leading airline in Australia for reliability for the 16th month in a row. The on-time performance data for January places Rex at the forefront for punctual departures and the lowest rate of cancellations.

Out of 5,200 domestic and regional flights operated by Rex Group, 80.9% left on schedule, marking a significant achievement as it is the first occasion an airline group has surpassed the 80% threshold for on-time departures since Rex itself reached 83.3% in January 2023.

In contrast, the Qantas Group managed 74.9% on-time departures, and the Virgin Australia Group remained under the 70% level.

Furthermore, Rex had a cancellation rate of only 0.6%, significantly lower than Qantas, which had a rate 300% higher, and Virgin Australia, whose rate was astonishingly 780% higher than that of Rex.

“Rex achieved its low cancellation rate and high degree of on time performance on the same routes in similar weather conditions and times, with the same air traffic control problems. One can draw only one of two conclusions from the disgraceful cancellation rates of the two major carriers. Either they are grossly incompetent or they deliberately hoard airport slots by scheduling flights they do not intend to fly,” Rex’s Executive Chairman, Lim Kim Hai, said.

“In either case, the travelling public pays the price for its misplaced loyalty.”

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