Ryanair launches new customer advisory panel

Monday, May 17, 2021

Ryanair recently launched a new customer advisory panel which will allow customers to provide feedback and recommendations that will help improve guest services. As part of its first meeting this autumn, applicants will be flown to Dublin to participate in a customer care event to help the airline improve its service.

Panel applicants can look forward to future meetings at major European cities such as Madrid, Rome, Berlin, Warsaw and more. The recommendations from the panel will shape a customer improvements program. Dara Brady, Director of Marketing and Digital, Ryanair said in a statement that the airline is excited to announce its first ever customer advisory panel to allow customers help drive improvements in customer care and service.

He mentioned that the carrier is determined to keep listening to customers and improving service to them. He shared that the new Customer Advisory Panel will provide with direct feedback and recommendations from customers and will help the airline deliver an improved service for guests throughout 2022 and beyond.

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