Ryanair survey exposes EDreams as top OTA pirate: Overcharges customers by 135% for reserved seats

Monday, March 4, 2024

Ryanair’s March OTA Pirate survey, unveiled today (4 Mar), reveals eDreams as the leading offender, overcharging customers by a staggering 135% (€23.50) for reserved seats priced at €10 on Ryanair.com. This marks eDreams’ second recognition as OTA Pirate of the Month, following Ryanair’s January survey which highlighted a 125% overcharge for the same seat.

Ryanair maintains its advocacy for consumer protection against OTA Pirate practices, urging UK and Spain Governments along with EU consumer agencies to combat piracy and prevent consumer exploitation through overcharges and fabricated fees.

Ryanair’s Dara Brady said:

“This month we have a repeat OTA Pirate of the Month as our March survey exposes eDreams as the biggest OTA Pirate scammer in March, overcharging unsuspecting customers by a scandalous 135% (€23.50) for a reserved seat that costs just €10 on Ryanair.com. Meanwhile, Opodo continues to price gouge its customers with overcharges of 129% for a 10kg bag that costs just €23.84 on ryanair.com. Opodo is also charging a “premium” fee of €17.99 – a “service” that does not exist, and Gotogate.com charge a fraudulent €65 for a “refund” fee on a non-refundable Ryanair ticket.

It is unacceptable that despite these OTA Pirates repeatedly overcharging and scamming unsuspecting consumers, their UK and Spanish Govts and EU consumer agencies have still not taken any action to protect consumers from these OTA Pirate scams. Ryanair will continue to campaign against these OTA Pirates, exposing their digital piracy and overcharging scams and will continue to call for these OTA Pirates to be outlawed and their anti-consumer scams ended.”

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