Sabre and WestJet Extend Long-Term Partnership to Enhance Airline Technology and Retailing: What You Need To Know

Published on February 16, 2026

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Sabre Corporation has announced the renewal of its SabreSonic Passenger Service System (PSS) agreement with WestJet Airlines to continue their partnership, which aims to improve operational efficiency and advance modern airline retailing methods. WestJet and its partner have maintained their relationship for over 25 years through this extended agreement, which will help the airline maintain its competitive edge in an ever-changing industry while expanding its international operations.

Under this new agreement, WestJet will continue to rely on Sabre’s PSS capabilities, which power essential services such as reservations, ticketing, check-in, and ancillary services. The integration will also support WestJet’s future retailing initiatives, enabling the airline to access Sabre’s next-generation Offer and Order technologies as it strengthens its position in a competitive travel market.

Strengthening WestJet’s Retailing Capabilities for Future Growth

WestJet has been leveraging Sabre’s proven technology for years, with the latest agreement highlighting the airline’s evolving needs. As WestJet expands to more than 100 destinations globally, from North and South America to Europe and Asia, the airline’s reliance on advanced retailing technologies becomes even more crucial. The SabreSonic PSS will continue to provide the airline with a reliable and scalable platform to manage operations smoothly, ensuring that WestJet remains agile in meeting the needs of travellers.

Sabre’s technology supports not only day-to-day operational efficiency but also lays the groundwork for future retailing enhancements. The SabreMosaic Airline Retailing platform, a cloud-native modular system, will be central to WestJet’s next steps in modernizing its retail strategies, providing an efficient connection between the airline’s services and customers’ evolving expectations.

The Future of Airline Retailing and WestJet’s Growing Needs

Tanya Foster, WestJet’s Group EVP, Chief Information Officer, expressed enthusiasm about the future of their partnership with Sabre. “By extending this collaboration, we are focusing on both today’s operational needs and tomorrow’s growth strategies. Sabre’s innovative technology, strong support system, and forward-thinking approach are essential to help us achieve our goals for the future,” Foster said.

As WestJet continues to build its network, including integrating Sunwing and increasing its fleet size, retailing modernization will play a critical role in the airline’s overall success. Darren Rickey, SVP of Airline IT Sales and Services at Sabre, commented on the partnership’s significance, stating, “This renewal signals a mutual commitment to the future of airline retailing and reflects WestJet’s trust in Sabre’s vision for next-generation retailing solutions.”

Delivering Seamless Travel Experiences for Passengers

WestJet’s continued reliance on Sabre technology underscores the importance of integrating efficient technology systems that can enhance the customer experience. The SabreMosaic Travel Marketplace, which distributes content and services, is a powerful tool that helps improve the way customers interact with airlines, making booking and planning travel smoother and more dynamic.

The airline’s commitment to customer satisfaction is also visible in its investment in operational efficiency and digital enhancements, ensuring seamless travel experiences. The partnership also ensures that WestJet will continue to provide passengers with the flexibility they need, thanks to Sabre’s robust platform, ensuring the airline stays competitive in a rapidly changing market.

A Renewed Vision for the Future of Airline Technology

The extension of the partnership between Sabre and WestJet will have a profound impact on the future of air travel, as the two companies work together to drive modern retailing and seamless travel experiences. WestJet demonstrates its commitment to operational efficiency and customer satisfaction through its decision to continue using SabreSonic PSS and to implement Sabre’s Offer and Order technologies. The renewal of this partnership ensures that WestJet remains at the forefront of airline retailing evolution, positioning the airline for success in the years to come.