Sands Resorts Macao Innovates with Direct Airport Check-In and Bus Transfer Service

Friday, March 1, 2024

Starting today, Sands Resorts Macao becomes the pioneer integrated resort to offer a seamless check-in process for flights at Hong Kong International Airport, complemented by a direct bus transfer service. This innovative initiative underscores Sands Resorts Macao’s commitment to elevating guest satisfaction through unmatched ease and comfort. The introduction of these services is anticipated to transform the travel experience for both individual and group travelers significantly.

With the ability to check into flights directly at the resort, guests can now bypass the usual airport check-in procedures, offering a smooth transition to Hong Kong International Airport and enriching the overall travel experience. This strategic move is also expected to contribute positively to the Macao Government Tourism Office’s (MGTO) targets for visitor numbers in 2024 and the years to follow.

Kris Kaminsky, Senior Vice President of Hotel Operations, Sands China Ltd. said, “We are thrilled to introduce airport check-in and direct bus transfers, which provide unrivalled convenience and comfort to our valued guests. It also further solidifies Sands Resorts Macao’s position as a leader in hospitality that delivers world-class guest experiences, while showing support of the Macao SAR Government’s strategy of positioning and developing Macao as a World Centre of Tourism and Leisure.”

Emphasising the critical role of this initiative in addressing accessibility limitations within the MICE segment, Stephanie Tanpure, Vice President of Sales, Sands China Ltd. said, “The introduction of airport check-in and direct bus transfers is a critical component of our response to calls to enhance the accessibility of Macao as a destination. We are committed to ensuring that every guest’s journey with us is as easy and convenient as possible.”

It is a move that has already been recognised by industry experts as being significant in positioning Macao as a premier international MICE destination. Mark Seymour, a prominent meeting planner from the US said, “The introduction of airport check-in and direct bus transfers by Sands Resorts Macao marks another significant step towards making Macao a truly international MICE destination. This initiative will undoubtedly enhance the appeal of Macao as a preferred destination for corporate events and conferences, offering exceptional convenience and accessibility for attendees.”

The launch of this direct bus service marks the commencement of the first phase in a series of planned transportation enhancements. Buses will set off from The Venetian Macao to the Hong Kong-Zhuhai-Macao Bridge (HZMB) port, ensuring a hassle-free connection to Hong Kong International Airport. Sands Resorts Macao is committed to the ongoing improvement of guest services and eagerly anticipates hosting global travelers, offering them a taste of unparalleled luxury and convenience at its resorts.

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