Saudia Sets New Standards in Aviation with Best Economy and First Class Awards at the 2025 Aviation Business Middle East Celebrating Passenger Comfort

Published on December 19, 2025

Saudia has raised the bar in the aviation industry by securing the prestigious “Best Economy Class of the Year” and “Best First Class of the Year” awards at the 2025 Aviation Business Middle East Awards. This recognition underscores the airline’s relentless commitment to enhancing passenger comfort, showcasing its dedication to providing world-class service across all cabin classes. With these accolades, Saudia solidifies its position as a leading airline focused on delivering exceptional experiences to travelers worldwide.

Saudia, the national carrier of Saudi Arabia, has been honored with the prestigious “Best Economy Class of the Year” award at the 19th Aviation Business Middle East Awards 2025. This accolade recognizes the airline’s unwavering commitment to enhancing the customer experience, a core focus that has propelled Saudia to the forefront of the aviation industry. The award reflects the airline’s consistent efforts to improve its services, offering travelers a high-quality and comfortable experience across all aspects of their journey.

In addition to this remarkable achievement, Saudia’s performance at the awards ceremony was further highlighted by its recognition in the “Best First Class of the Year” category. This reinforces the airline’s dedication to excellence not just in economy class, but across its entire fleet. Saudia’s investment in premium services and its focus on delivering an exceptional travel experience to its first-class passengers have clearly paid off, as evidenced by this well-deserved recognition.

The airline’s focus on service excellence is evident in its diverse offerings, from cutting-edge in-flight entertainment to personalized services that cater to the unique needs of every passenger. Saudia’s ability to balance innovation with comfort has been key to its success, allowing it to stand out in an increasingly competitive market. Its consistent performance at industry awards further underscores the airline’s commitment to meeting the evolving demands of modern travelers.

These awards are a testament to Saudia’s continuous efforts to raise the bar in the aviation sector. As it continues to enhance its fleet and services, Saudia is positioned as a leading player in global aviation, maintaining its strong reputation for both affordable and luxurious air travel experiences. With such accomplishments, the airline is set to further solidify its standing as one of the world’s top aviation providers.

Rossen Dimitrov, Chief Guest Experience Officer at Saudia, said: “Receiving this distinguished title is a proud moment for all of us at Saudia. It reflects the dedication, innovation, and passion of our teams who work tirelessly to elevate every aspect of the guest journey. These recognitions reaffirm our leadership in the region and underscore our commitment to excellence in service, hospitality, and digital innovation”.

He added: “As we continue to expand our global network and modernize our fleet, we remain focused on delivering a seamless, world-class travel experience”.

Saudia is embarking on a remarkable transformation, aiming to solidify its place as a leader in global aviation. At the heart of this overhaul is a focus on digital innovation, which includes a comprehensive cabin retrofit program and a strategic fleet expansion. By modernizing its fleet and incorporating state-of-the-art technology, Saudia is positioning itself to better meet the needs of the modern traveler while also ensuring it stays ahead of the competition in the global aviation industry.

One of the most exciting developments in Saudia’s transformation is the introduction of high-speed inflight Wi-Fi. This upgrade allows passengers to stay connected throughout their flight, offering them a seamless digital experience whether for work or leisure. With this move, Saudia is responding to the growing demand for connectivity in the air, ensuring that passengers can enjoy the same level of convenience and communication they experience on the ground.

The airline has launched this high-speed Wi-Fi on select aircraft, with plans for a full rollout across its entire fleet by 2027. This ambitious timeline underscores Saudia’s commitment to delivering top-tier service and elevating the passenger experience to new heights. As more travelers seek uninterrupted access to the internet during flights, this initiative is expected to play a key role in retaining customer loyalty and attracting new passengers.

Saudia has set a new benchmark in aviation by winning the “Best Economy Class” and “Best First Class” awards at the 2025 Aviation Business Middle East Awards. These accolades highlight the airline’s unwavering focus on passenger comfort and service excellence. Saudia’s commitment to delivering top-tier experiences has earned it a well-deserved place at the forefront of the industry.

This focus on digital innovation and improved services is not just about convenience—it also demonstrates Saudia’s desire to remain competitive in an increasingly crowded market. By investing in fleet upgrades and innovative technology, the airline is reinforcing its position as a forward-thinking carrier, capable of offering a superior and increasingly modern travel experience. As Saudia continues to roll out these enhancements, its global standing will only grow stronger, ensuring it remains a top choice for travelers worldwide.