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Singapore Airlines Group soars to new heights with dual wins at 2024 Air Transport World Awards

Thursday, February 29, 2024

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Singapore Airlines

The SIA Group has been distinguished with two awards at the Air Transport World (ATW) magazine’s esteemed Airline Industry Achievement Awards ceremony. SIA’s CEO, Mr. Goh Choon Phong, received the 2024 Excellence in Leadership Award, while Scoot, the group’s budget airline, was awarded the Value Airline of the Year title. These awards follow Singapore Airlines’ recognition as Airline of the Year by ATW in 2023.

The ATW Airline Industry Achievement Awards are highly sought after in the aviation sector, awarded by a selection committee of editors and analysts from the Aviation Week Network’s ATW, CAPA, and Routes.

Ms Karen Walker, Editor-in-Chief, Air Transport World, said: “Singapore Airlines and its low-cost carrier, Scoot, are highly regarded airlines that set global standards for customer service, innovation, operational performance, and taking care of their employees. That takes visionary leadership, so I am delighted we are recognising Mr Goh Choon Phong as the 2024 ATW Excellence in Leadership recipient and Scoot as the 2024 ATW Value Airline of the Year. Both are very well deserved.”

The Excellence in Leadership Award is a testament to Mr. Goh’s significant contributions to the SIA Group, while also recognizing the remarkable rebound of Singapore Airlines and Scoot amid the Covid-19 pandemic challenges. Under his guidance, both airlines swiftly capitalized on the reopening of borders, maintaining their premier status within the aviation sector.

Singapore Airlines has consistently shown its dedication to delivering a superior customer experience from start to finish. This commitment is evident in its investments across its network, enhancements in products and services, and advancements in digital technology. Furthermore, as part of its strategy to establish multiple hubs, SIA has significantly bolstered its strategic position in India through the upcoming merger of Air India and Vistara. This merger will grant it a 25.1% share in the expanded Air India Group upon completion.

Mr Goh Choon Phong, Chief Executive Officer, Singapore Airlines said: “I would like to thank our customers, as well as our shareholders and partners, for their strong support, which we never take for granted. We will continue to invest in and enhance the travel experience of our customers, and work hard to retain our industry-leading position. I accept this accolade on behalf of everyone in the SIA Group. Navigating the challenges brought about by the pandemic has been a difficult journey. Our success is a testament to the exceptional Singapore Airlines family, whose sacrifices, perseverance, and dedication allowed us to emerge stronger than before.”

Scoot’s award as Value Airline of the Year highlights its dedication to providing customers with a smooth and distinctive travel journey. The airline is actively receiving new planes, broadening its reach, upholding a skilled team, and pouring resources into technological advancements to enhance its foundation, boost efficiency, and elevate the travel experience. These efforts have led to unprecedented gains in passenger income, occupancy rates, and profitability for Scoot.

Mr Leslie Thng, Chief Executive Officer, Scoot, said: “We are honoured to be recognised by ATW as the 2024 Value Airline of the Year. This is a testament to the dedication and hard work of the Scoot family, especially after several challenging years due to the pandemic. We continue to seek opportunities and push boundaries as we embark on our next phase of growth. We will also remain agile and innovative as we leverage synergies with Singapore Airlines to maintain our position as the leading low-cost carrier in the region.” 

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