Southwest Airlines Makes Managing Travel Even Easier for Meeting and Event Planners

Thursday, October 19, 2023

Southwest Airlines today revealed Southwest Business Meetings, a re-designed experience created to make it easier than ever for meeting planners to manage travel on Southwest Airlines®. Industry-leading tools such as automated proposal processes, complimentary name change requests up until 24 hours before scheduled departure*, and better reporting now give meeting planners peace of mind when choosing Southwest® to get their meeting participants to and from their events.

“Southwest Business Meetings is another step in our commitment to better serve travel programs while removing friction and bringing a new level of digital hospitality to managing meeting travel,” said Dave Harvey, Chief Sales Officer and Vice President at Southwest Airlines. “These new tools and features allow planners the ability to focus more on their event and less on travel while letting Southwest create unique solutions designed to provide more benefits to them and their travelers.”

For meetings with 25 or more travelers, planners can now enjoy a number of new options including:

• Automated proposal requests.
• Streamlined proposal management and proposal tracking.
• Self-service name change requests up until 24 hours before departure*.
• Booking meetings travel in the booking channel of choice (GDS, API/Direct Connect, or SWABIZ®).
• Viewing meetings specific reporting within Southwest Business Assist™.

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