Sri Lanka Police Offer Critical Assistance to Stranded Tourists Amid Cyclone Ditwah Crisis: A Lifeline for Safe Travel

Published on December 1, 2025

The aftermath of Cyclone Ditwah, which caused major disruptions throughout the island, is currently plaguing Sri Lanka. Due to the storm’s devastating effects across the nation, foreign visitors have found themselves in dangerous situations, unable to complete their travel arrangements or even reach the airport. In order to provide vital support to travellers impacted by the disaster, Sri Lanka Police have established a special set of hotlines and designated officers. The action is a component of larger initiatives to guarantee that foreign nationals receive prompt assistance, safety, and direction during these trying times.

Cyclone Ditwah’s Impact on Tourism

Cyclone Ditwah, which has made its presence felt across the country, has caused significant damage to infrastructure, including roads, power lines, and other essential services. Tourists, who were in the midst of their travels, found themselves stuck in areas where transportation was disrupted or completely halted. Hotels and resorts in the cyclone’s path were forced to temporarily close or operate under limited conditions, adding further stress to those who were already dealing with flight cancellations or delays. This has created a situation where many foreign nationals have faced uncertainty, making it difficult for them to get timely access to transport or information.

A Commitment to Tourist Safety

In these unprecedented circumstances, the Sri Lanka Police have taken proactive measures to ensure that stranded tourists have access to the help they need. The newly established hotline system is designed to provide immediate assistance to anyone who may be affected by the cyclone, including those struggling to reach their departure points. These services, which include support for arranging safe transport or offering temporary shelter if needed, are being coordinated by the police, local government bodies, and tourism authorities.

A statement from the Sri Lanka Police Media Division confirmed that officers are available to provide “immediate support, protection, and necessary guidance” to foreign nationals during the crisis. Tourists who are facing difficulties in reaching their airports, dealing with lost belongings, or requiring urgent advice about local conditions are encouraged to contact the designated officers.

How Tourists Can Seek Help

The Sri Lanka Police have set up a series of dedicated hotlines for foreign tourists to directly reach out to authorities. These numbers are being actively monitored by trained officers, ready to dispatch assistance at any time. In addition to the phone support, local officers are strategically located in major tourist hubs, including Colombo, Kandy, and Galle, to offer on-ground help to those who are in distress. Travelers are encouraged to stay connected with these resources as they navigate the challenges posed by the cyclone.

For many, the immediate priority is ensuring that they can reach the airport in time to board their flights. Due to the storm’s impact, transport routes have been significantly disrupted, especially in coastal regions. This has left some travelers stranded, unable to find alternate routes or reliable transport options. The police are working to facilitate smooth passage for tourists to the airport or any other safe locations.

Enhanced Coordination Between Authorities

The response to Cyclone Ditwah’s impact on tourism has been a coordinated effort between the Sri Lanka Police, the Ministry of Tourism, and other emergency response teams. Government officials have worked tirelessly to ensure that foreign nationals are not left stranded or vulnerable during this time of crisis. In addition to the hotlines, information about available transportation, evacuation routes, and safe havens has been made readily available through various communication channels, including official websites, social media, and news outlets.

In a statement issued by the Ministry of Tourism, officials emphasized that tourism safety is of paramount importance. The government has made provisions for international travelers, ensuring that they are not only protected but also given adequate guidance to continue their journey once the immediate threat of the cyclone passes. Furthermore, the police have assured tourists that they will continue to monitor and address any emerging issues related to their safety.

Assisting Tourists Beyond the Immediate Crisis

While the priority is to ensure that tourists can safely travel or evacuate areas impacted by Cyclone Ditwah, Sri Lanka Police are also focusing on the longer-term aspects of crisis management. Foreign tourists are being given support to recover lost travel documents or valuables, and the police are offering to help with claims to insurance providers or local authorities where necessary.

Many tourists have expressed gratitude for the ongoing assistance, noting that the level of cooperation between local authorities and the tourism sector has been a beacon of hope amid the chaos. With police officers stationed at key points, tourists are able to feel secure, knowing that they can receive immediate assistance if needed.

How Tourists Can Prepare for the Ongoing Situation

Given that Cyclone Ditwah is still affecting parts of the country, tourists are advised to stay informed about the weather conditions in real time. The Sri Lanka Meteorological Department is providing regular updates regarding storm progress, and tourists should adhere to any travel advisories issued. In addition, travelers are encouraged to check with their airlines or local tour operators for updated information about flights and accommodations.

For those still in Sri Lanka, it is crucial to stay indoors and avoid unnecessary travel unless instructed by authorities. In case of emergencies, travelers should use the dedicated hotlines or reach out to their consulate for further assistance.

Conclusion

As Cyclone Ditwah passes over the island, the situation in Sri Lanka is still changing, but the response from the Sri Lanka Police and other government organisations has shown a strong dedication to the security and welfare of foreign visitors. By providing direct access to resources and emergency assistance, travellers can be sure that assistance is always available. The police have pledged to keep offering the assistance required to guarantee that foreign nationals are not abandoned during this trying time.

Without a doubt, tourism will play a crucial role in Sri Lanka’s reconstruction efforts as the nation recovers from the cyclone’s effects. The continued safety precautions are evidence of the island nation’s tenacity and commitment to welcoming visitors from all over the world, even in the face of calamity.