Travelex appoints Global Retail Director to drive retail excellence and market growth

Tuesday, November 7, 2023


Travelex has appointed a Global Retail Director to drive the next stage of its retail development and international market growth.

Jackie Uhi, who joins from HSBC, will be responsible for driving strategy, delivery, expansion and innovation across the company’s retail portfolio, which includes more than 1,100 stores and 900 ATMs across over 20 countries. Retail operations currently account for approximately 80% of Travelex’s global revenues.

Originally from Australia, Uhi has operated at senior levels within retail banking in both the UK and APAC for over thirty years, specialising in strategic leadership and operations. At HSBC her positions included Head of UK Distribution, where she was responsible for transforming HSBC’s distribution business, and Head of Mortgage, Protection and Wealth Distribution. Prior to HSBC Uhi served as a Director at Barclays, Lloyds and ANZ, Australia’s largest institutional bank.

Uhi’s appointment comes as Travelex continues to both expand both its global retail footprint and transform its retail product offering of both cash and card solutions, all with the strategic aim of increasing its global distribution network and maximising customer convenience and value. 

Over the past 12 months Travelex has opened dozens of new stores around the world, creating more than 1,200 new jobs in the process, with further store openings in the pipeline. The company has also piloted and introduced a range of innovative new retail solutions, including the FX industry’s first ATM click-and-collect service in the UK and Australia, and a new automated currency kiosk at Heathrow. 

As part of a wider Senior Leadership restructuring, Cameron Hume has moved to the role of Global Wholesale Director. Hume, who previously served as Chief Commercial Officer, has served with Travelex for nearly 16 years, including as Managing Director for Asia-Pacific.

As Global Wholesale Director, one of Hume’s early priorities will be expanding Travelex’s engagement with Asian banks and clients across the globe, including through the provision of wholesale banknotes.

Richard Wazacz, Travelex CEO, said: “We’re delighted to have appointed Jackie to the newly created position of Global Retail Director. Jackie is a seasoned leader in the retail banking and distribution space, and she joins at a time of increased investment, expansion and innovation in our retail operations. Her appointment is an ambitious statement about our next stage of planned growth.

“I would also like to congratulate Cameron Hume on his appointment as Global Wholesale Director. Cam has been with us nearly sixteen years, and his appointment is both testament to his contributions to Travelex and a reflection of our ambitions for our wholesale operations in the Asian market and beyond.

Together Jackie and Cam will play a pivotal role as members of the Travelex Executive Team to drive the resurgent growth and increased profitability of the group across the all the geographies we operate in.”

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