Tuesday, March 5, 2024
Travelport, a leading global technology firm facilitating travel bookings for countless travel providers, alongside Qatar Airways, a premier international airline, today unveiled the integration of Qatar Airways’ NDC (New Distribution Capability) offerings and advanced service features on the Travelport+ platform. This development allows Travelport users to effortlessly explore and compare NDC fares from Qatar Airways, including the ability to manage NDC bookings, such as changes and cancellations.
The Travelport+ platform offers its agency clients access to an extensive selection of Qatar Airways’ rich content, competitive fares, and exclusive deals, all consolidated in a single location, thanks to the Content Curation Layer (CCL). Leveraging state-of-the-art artificial intelligence (AI) and machine learning (ML), this feature of Travelport+ reduces manual efforts, delivering a cutting-edge retail experience for agents and passengers. It achieves this by ensuring quicker search responses, highly pertinent search results, and improved accuracy in bookings.
“Our NDC collaboration with Travelport ensures that travel agents around the globe can effortlessly shop and book our growing repertoire of NDC offers and provide exceptional service to our customers, including post-ticketing,” said Matt Raos, Senior Vice President, Global Sales at Qatar Airways. “Qatar Airways has long been committed to bringing our agency partners along on the NDC journey, so we’re pleased to extend our NDC offers to Travelport subscribers.”
“Now that Qatar’s NDC content is available on Travelport+, our agency customers will have the ability to view and compare more dynamic offers and ancillaries from Qatar Airways so they can create a more streamlined, personalized experience for travelers,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’ve built our NDC solution to empower travel agents to operate as modern retailers and provide the level of service that travelers need beyond the point of booking, so that our partners benefit from more upsells and greater loyalty from their customers.”
Travelport’s NDC (New Distribution Capability) content and servicing solution for Qatar Airways is now initially accessible to agency customers in Australia, Bahrain, Bangladesh, Hong Kong SAR, India, Indonesia, Kuwait, Malaysia, New Zealand, Nigeria, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Sri Lanka, Thailand, United Arab Emirates, and the United Kingdom. In the upcoming weeks, this access will be extended to agency customers in more countries globally.
Saturday, April 27, 2024
Saturday, April 27, 2024
