Turkish Airlines Enhances Travel Comfort And Passenger Satisfaction Worldwide With Smart Tagged Baggage Service, Powered By Samsung’s Advanced SmartThings Find Technology

Published on December 6, 2025

Turkish Airlines has revolutionized baggage tracking and enhanced the passenger experience by partnering with Samsung to introduce the Smart Tagged Baggage Service, powered by Samsung’s SmartThings Find technology. This collaboration, which began on December 1st, allows passengers to easily track their luggage in real time, minimizing the stress of lost or delayed baggage. By integrating this advanced technology, Turkish Airlines continues to lead the way in digital innovation, ensuring a smoother, more efficient travel experience for its passengers. The airline’s commitment to digital transformation and passenger satisfaction is evident as it pioneers this cutting-edge solution, setting new standards for the aviation industry.

Turkish Airlines, recognized for operating the most extensive network in terms of countries served, has launched a transformative partnership with Samsung. This collaboration marks a significant step in the airline’s ongoing digital transformation journey, aimed at enhancing the travel experience and increasing passenger comfort.

As of December 1st, passengers flying with Turkish Airlines will be able to track their baggage more effectively through the Smart Tagged Baggage Service. This service, powered by Samsung’s SmartThings Find technology, enables passengers to easily locate their bags, particularly when they are delayed or misplaced. By equipping luggage with Galaxy SmartTags, the system allows travelers to pinpoint the location of their baggage in real-time, minimizing the stress of lost or delayed items.

Turkish Airlines takes the lead with this service, becoming the first airline globally to adopt SmartThings technologies for baggage tracking. This milestone highlights the airline’s unwavering commitment to innovation and enhancing the passenger journey. By integrating this technology, Turkish Airlines sets a new standard in the aviation industry, offering travelers an advanced and more efficient way to track their luggage, while ensuring a seamless travel experience.

Samsung’s technology enables passengers to upload a photo of their luggage within the SmartThings Find app. This addition makes identifying bags easier, giving passengers an added layer of assurance when retrieving their belongings. The feature ensures that travelers have greater control and visibility over their luggage throughout their journey.

Looking ahead, Turkish Airlines plans to expand the capabilities of SmartThings Find beyond baggage tracking. The airline intends to integrate more location-based features into future digital tools designed for passengers. These innovations will continue to enhance the travel experience, focusing on convenience and efficiency at every touchpoint.

The collaboration between Turkish Airlines and Samsung strengthens the airline’s leadership position in the industry, reinforcing its ongoing commitment to digitalization. The integration of Samsung’s state-of-the-art technology represents a forward-thinking approach that places the passenger at the center of all advancements. By embracing cutting-edge innovations, Turkish Airlines ensures that its passengers experience unparalleled convenience, setting the airline apart in an increasingly digital world.

The partnership is just one example of Turkish Airlines’ broader strategy to transform the travel experience using technology. In addition to baggage tracking, the airline has explored other digital solutions that simplify the process for passengers, from booking to boarding. The company continues to enhance its technological infrastructure, aiming to create an entirely seamless travel experience.

As the national flag carrier of Türkiye, Turkish Airlines is dedicated to developing innovative solutions that elevate the passenger experience. The airline’s ongoing technological upgrades demonstrate its commitment to staying ahead of industry trends while prioritizing guest satisfaction. Turkish Airlines has built its reputation as a customer-first brand, and this collaboration with Samsung reaffirms that dedication to providing top-notch service.

Samsung’s SmartThings Find app has already made a significant impact in various industries by helping users stay connected and manage their devices more efficiently. Now, the partnership with Turkish Airlines brings that technology into the travel sector, where it can provide significant benefits to millions of passengers. With SmartThings Find, travelers no longer have to worry about the hassle of lost luggage, which can often cause disruptions and delays in an otherwise smooth journey.

By working with Samsung, Turkish Airlines is improving the overall passenger experience by adding an element of convenience that was previously unavailable. Through this collaboration, passengers will enjoy a more streamlined and stress-free travel process, knowing they can always track their baggage with ease.

The airline’s use of innovative technology doesn’t stop at baggage tracking. Turkish Airlines is committed to continually exploring and implementing new digital tools to improve other aspects of the travel journey. Whether it’s through enhancing in-flight services, optimizing check-in processes, or offering more personalized travel options, Turkish Airlines is positioning itself as a leader in the airline industry’s digital transformation.

Looking to the future, Turkish Airlines will likely continue to expand its partnership with Samsung, integrating more smart technologies to ensure that its passengers always have the best possible experience. The airline’s focus on innovation, combined with its commitment to guest satisfaction, ensures that it remains a dominant force in the competitive aviation industry.

Turkish Airlines has partnered with Samsung to enhance baggage tracking and passenger experience by introducing the Smart Tagged Baggage Service powered by SmartThings Find. This collaboration marks a significant step in the airline’s digital transformation, ensuring faster and more efficient baggage handling for passengers worldwide.

In conclusion, Turkish Airlines’ collaboration with Samsung is a game-changer for the airline and the travel industry at large. By introducing Smart Tagged Baggage Service powered by SmartThings Find, Turkish Airlines is demonstrating its commitment to enhancing the travel experience through innovation. With this new technology, passengers can expect faster, more efficient baggage tracking and a smoother travel process overall. Turkish Airlines’ efforts to integrate more location-based services into future passenger-focused solutions further demonstrate its dedication to staying at the forefront of the digital transformation in the aviation industry. This partnership with Samsung is just the beginning of a new era in airline technology, where passengers can enjoy a seamless, high-tech journey from start to finish.