Uber Passengers in Birmingham Ranked Among the Lowest in UK – Here’s What Travelers Need to Know

Published on November 21, 2025

Birmingham, a bustling hub of culture and commerce in the UK, has unfortunately found itself with one of the lowest Uber rider ratings in the country. According to recent figures, Birmingham ranks as the third worst in the UK for Uber passenger ratings, with an average score of 4.79. This places it just above London, which has a slightly lower score of 4.75, and below Bristol, which holds the lowest average at 4.73.

These ratings are based on passenger feedback, with both drivers and riders scoring each other after every trip. The average rider score in Birmingham falls short of the national average of 4.84, prompting Uber to issue a reminder for passengers to improve their behavior and avoid actions that could lower their ratings.

The issue has raised eyebrows, particularly among tourists and business travelers who rely on Uber for quick and reliable transport in the city. However, with some basic changes in behavior, passengers can easily improve their ratings, ensuring a better experience for both themselves and the drivers.

Why Do Uber Riders in Birmingham Have Low Ratings?

The rankings reveal that the passenger rating system plays a significant role in shaping the experience for both drivers and passengers. While drivers and riders are expected to provide constructive feedback, many Uber users in Birmingham have received criticism for behaviors that negatively impact their ratings. Some common issues contributing to the low ratings include:

• Disrespectful behavior: Passengers who are rude or unfriendly can leave a poor impression, which affects the overall rating.
• Late arrivals: Uber drivers rely on timely pickups, and delays can be frustrating for everyone involved.
• Eating in the car: Many riders engage in snacking or drinking during rides, which can be distracting or even cause a mess.
• Changing the destination mid-journey: Last-minute changes to the route or destination can cause delays and confusion, leaving drivers frustrated.

Addressing these issues can result in better ratings, ensuring a smoother and more enjoyable experience for everyone involved.

Improving Your Uber Rider Rating: Tips for Passengers

If you’re an Uber rider in Birmingham or elsewhere, improving your passenger rating is straightforward and can lead to a better experience. Here are some simple tips to improve your behavior and earn better feedback from drivers:

1. Be Respectful and Courteous

Treat your Uber driver with respect. A friendly greeting, polite conversation, and positive demeanor can go a long way. Remember, kindness goes both ways, and a little courtesy can improve your overall rating.

2. Arrive on Time

Be ready to get in the car when your driver arrives. Tardiness can disrupt the driver’s schedule and may affect their rating as well. Set a reminder on your phone to ensure you are prepared and waiting when the car arrives.

3. Avoid Eating or Drinking in the Car

While it may be tempting to grab a quick snack, try to avoid eating or drinking during your ride. Not only can this create a mess, but it can also make your ride uncomfortable for the driver. If you do need to eat or drink, it’s best to do so before or after your journey.

4. Don’t Change the Destination Mid-Ride

It’s important to stick to your original destination unless it’s absolutely necessary to make changes. Last-minute changes can confuse the driver, cause delays, and may make the journey more stressful for everyone.

5. Communicate Clearly

If there’s a specific route or destination you prefer, communicate it clearly with your driver at the start of the trip. Good communication helps to set expectations and avoid unnecessary confusion.

The Impact of Low Uber Ratings on Business and Tourism

The low ratings in Birmingham are a concern for both local businesses and the tourism industry. Uber has become a vital transport option for both residents and tourists, offering a convenient and affordable way to get around the city. Low ratings not only affect the experience of passengers but can also influence driver satisfaction and availability in the region.

For business travelers, the reliability of Uber is key to timely meetings and smooth operations. Tourists visiting the city also depend on easy transport to explore local attractions. A high rating ensures a pleasant travel experience, enhancing the overall appeal of Birmingham as a tourist destination. The city’s ability to improve its rider etiquette will directly benefit both local residents and visitors.

Key Points to Remember

• Birmingham has the third lowest Uber rider rating in the UK at 4.79, behind London and Bristol.
• Common issues affecting ratings include disrespectful behavior, tardiness, eating in the car, and changing the destination mid-journey.
• Improving your rider behavior can increase your rating, leading to a better experience for both you and the driver.
• Low Uber ratings can affect business travelers and tourists, impacting their ability to get reliable and timely transportation.
• Respectful communication and punctuality are key to improving your Uber rating.

Final Thoughts for Travelers

Birmingham’s low Uber rider ratings serve as a reminder that passenger behavior plays a key role in ensuring a smooth transport experience. By following a few simple guidelines—being respectful, on time, and mindful of your behavior during the ride—tourists and business travelers can enjoy better journeys while also supporting a healthier driver community. As the city’s tourism grows, improving rider ratings will enhance Birmingham’s appeal as a reliable and comfortable destination for travelers from all over. By embracing good Uber etiquette, passengers can contribute to an improved transport system that benefits everyone.

Disclaimer: The Attached Image in This Article is AI Generated