Published on November 22, 2025

A renewed effort to restore politeness in global aviation has been introduced in the United States, where the holiday rush often brings crowded terminals, extended queues, and heightened stress among travellers. As seasonal journeys increase, a nationwide civility initiative has been unveiled to highlight how considerate actions can shape the overall experience of air travel, especially during the busiest months of the year. The initiative has been designed to encourage a return to the excitement and charm once associated with flying, suggesting that courtesy and respect continue to play a vital role in modern transportation.
This campaign, developed by the US Transportation Secretary Sean P Duffy, places emphasis on responsible behaviour, thoughtful decision-making, and cooperation among passengers, airport workers, and airline crews. Through a nostalgic campaign video and clear behavioural reminders, the message has been aimed at promoting a more mindful approach to travel. The effort acknowledges that discomfort, tension, and miscommunication often emerge in packed cabins and congested airports, yet it asserts that travellers themselves possess the ability to influence the atmosphere of their journey. By reintroducing fundamental manners, the initiative strives to enhance the travel experience for domestic and international visitors moving through the United States and beyond.
With the holiday season approaching, a significant rise in passenger movement has been expected across major airports in the United States. During this period, leisure travellers, families, students, and returning residents typically fill airport terminals in search of brief getaways or extended vacations. Recognizing the added pressure placed on aviation staff and passengers alike, a new civility campaign has been introduced to inspire calm and cooperation during the busiest travel months of the year.
This initiative, titled The Golden Age of Travel Starts with You, has been positioned as a nudge to revisit the behaviours that once made transit more enjoyable. The concept has been framed around the belief that courteous actions can ease the overall journey, reduce conflict, and create an atmosphere where both airline employees and passengers feel respected.
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The campaign video begins by portraying the glamour associated with the earlier decades of flying. Scenes of passengers dressed in polished attire, moving through terminals with patience and grace, have been used to evoke memories of what has often been described as the golden age of air travel. This imagery has been chosen to remind viewers of a time when travel was perceived as a special experience rather than a routine or burdensome necessity.
Once the nostalgic moments conclude, the tone shifts sharply. A compilation of present-day scenarios is shown, where disruptive behaviour, inconsiderate actions, and occasional onboard altercations have been highlighted. Instances such as barefoot passengers resting their feet on seats or disagreements escalating into arguments illustrate the modern challenges faced by crew members and fellow travellers. Through this stark contrast, the campaign has aimed to convey that the decline in civility has become noticeable and requires collective attention.
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The core message has focused on the idea that manners should not be abandoned once passengers pass through security. Instead, it has been encouraged that thoughtful conduct continue throughout the entire flying process, from check-in to arrival. Passengers have been encouraged to maintain awareness of how their behaviour affects others, especially in enclosed spaces such as aircraft cabins where cooperation is essential.
The initiative reinforces that air travel involves a shared environment where personal choices directly impact comfort, safety, and efficiency. A respectful attitude not only benefits fellow travellers but also contributes to smoother operations for gate agents, security personnel, flight attendants, and pilots who manage significant responsibility throughout each flight.
To guide passengers toward more mindful behaviour, Transportation Secretary Sean P Duffy introduced a series of reflective questions. Travellers have been encouraged to consider whether they are assisting pregnant women or elderly individuals who may need help storing luggage in the overhead bin. Such small gestures, although simple, can greatly ease the travel experience of passengers who may require additional assistance.
Another prompt encourages travellers to reflect on whether they are dressing in a way that aligns with respectful conduct. The intention is not to impose formal standards but to promote a sense of consideration, implying that appropriate attire contributes to a more comfortable atmosphere for all passengers.
Parents and guardians have been urged to remain attentive to their children throughout the airport journey, ensuring that young travellers remain safe and do not disturb other passengers. Similarly, the consistent use of polite expressions such as please and thank you has been identified as an important part of interacting with flight attendants, whose responsibilities have grown increasingly demanding in recent years. These reminders aim to promote cooperation, patience, and basic courtesy, reinforcing the idea that small actions can lead to significant improvements.
The campaign also draws attention to worrying patterns observed in recent aviation data. According to information provided by the Federal Aviation Administration, a dramatic surge in unruly passenger incidents has been recorded. The year 2019 saw an increase of nearly 400 percent compared to earlier periods, with more than 13,800 documented cases involving disturbances ranging from minor disruptions to severe acts of aggression.
Following 2020, the numbers rose sixfold, and by 2024, the total had doubled again when compared to 2019. These statistics highlight the growing challenge faced by cabin crews who must ensure safety while also managing tense situations. Moreover, one in every five flight attendants experienced physical assault during 2021, underscoring the urgency of restoring respect within aircraft cabins.
The broader goal of the initiative extends beyond airport behaviour. The message emphasizes that many Americans feel divided, overwhelmed, or disconnected in their daily lives, and travel often becomes an additional source of stress rather than enjoyment. Through this campaign, a reminder has been issued that the original spirit of travel includes anticipation, relaxation, and meaningful interactions.
By reviving courtesy, it is believed that travellers can contribute to creating a more positive environment that encourages connection rather than conflict. The campaign expresses a hope that shared values such as patience, cooperation, and respect can help rebuild a sense of unity among passengers. In turn, this atmosphere could enhance both domestic and international travel experiences for those visiting or passing through the United States.
The initiative also holds relevance for global tourism. When visitors enter the United States or journey through its airports, the behaviour of fellow passengers and employees contributes to their perception of the country. A more orderly and pleasant flying environment can influence tourism satisfaction, encourage repeat visits, and reflect positively on the hospitality standards of the United States.
Respectful travel habits can also inspire similar standards in other countries, potentially setting a broader example across international aviation. As global tourism continues to evolve, campaigns that promote civility play a crucial role in enhancing both traveller experience and industry efficiency.
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Saturday, November 22, 2025
Saturday, November 22, 2025
Saturday, November 22, 2025
Saturday, November 22, 2025
Saturday, November 22, 2025
Saturday, November 22, 2025