Vietnam’s smart tourism revolution: Digital ecosystem unveiled

Saturday, February 3, 2024

Vietnam enhances tourism with a digital ecosystem, introducing an app, smart card, and e-ticketing for a seamless visitor experience.

The Vietnam National Authority of Tourism (VNAT), under the Ministry of Culture, Sports, and Tourism, is spearheading the digital transformation in the travel sector by developing a comprehensive smart tourism ecosystem. This initiative is aimed at enhancing governmental oversight and enriching the travel experience for visitors.

The initiative has been spotlighted by the Vietnam News Agency (VNA), emphasizing its crucial components such as a comprehensive travel management and business system, the innovative Vietnam Travel application, a convenient smart tourism card, and a notable electronic ticketing feature.

In a recent development, the Vietnam Museum of Fine Arts, in collaboration with the VNAT’s Tourism Information Technology Centre, introduced an electronic ticketing feature. This new system allows for a more efficient visitation process by eliminating the need for physical queues at ticket counters, providing various effortless self-check-in alternatives.

This electronic ticketing initiative has also been successfully implemented at other significant cultural sites including the Temple of Literature, the Ho Chi Minh Presidential Palace relic site, and the Quan Thanh Temple, further streamlining access for tourists.

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